Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.
Role
Staff Product Analyst to accelerate our evolution from a single-product transcription company to a comprehensive voice AI platform. You will be the first product analyst on the team, reporting to the VP of Product and partnering directly with product managers and designers to build the measurement infrastructure and experimentation frameworks that help us scale self-serve and product adoption. As the founding analyst, you will establish the analytics foundation for the product team—building pipelines, defining frameworks, and creating systems that help product managers, designers, and engineers make faster, and more impactful decisions. Your initial focus will be on our self-serve funnel, driving conversion from signup to first programmatic API/SDK request, with expansion to identify patterns across our multi-product portfolio and inform strategic investment decisions.
What You’ll Do
- Own the analytics strategy for self-serve growth—design experiments, build measurement infrastructure, and drive insights that increase conversion from signup to first programmatic request
- Build robust, repeatable analytics pipelines and dashboards from the ground up using Superset and Heap Analytics
- Partner with product managers and designers to define success metrics, establish baselines, and instrument products correctly
- Design and analyze experiments across the developer journey, with deep understanding of API/SDK adoption patterns
- Collaborate with analytics partners in Marketing and Sales to connect product usage signals with acquisition, activation, and downstream sales outcomes
- Surface patterns in product usage to identify high-value use cases, customer segments, and investment opportunities
- Serve as analytical partner to Product leadership: synthesize insights across multiple products and use cases to inform longer-term strategy
- Establish experimentation best practices and analytical rigor as the team scales PLG motions
- Translate complex findings into clear, actionable recommendations that shape product roadmap and investment decisions
- Build the analytics muscle for the team—creating frameworks and systems that enable PMs to self-serve insights
Will Love This Role If You
- Have the seniority and leadership to define what "good" looks like for product analytics at Deepgram
- Get energized by being the first—building systems from scratch and establishing foundational practices
- Can balance deep analytical work with strategic pattern recognition across a multi-product portfolio
- Have strong opinions on experimentation methodology and PLG measurement, backed by experience
- Thrive in ambiguity and can define the right questions to ask
- Love partnering closely with product leadership to shape strategy in real-time
- Bring customer empathy and curiosity, with openness to try new tools/AI workflows to maximize analytics efficiency
It’s Important to Us That You Have
- Staff-level expertise in product analytics, with proven ability to lead analytics strategy
- Track record of accelerating self-serve or PLG growth, particularly driving conversion in developer-focused products
- Strong SQL skills and hands-on experience with data warehouses
- Proven ability to build dashboards and analytics infrastructure independently
- Deep experience designing, running, and analyzing experiments with statistical rigor
- Understanding of developer behavior and API/SDK adoption signals
- Experience as the first or founding analyst on a team
- Leadership presence to establish best practices and mentor PMs on data literacy
- Excellent communication skills to translate technical findings into strategic recommendations for executives
It Would Be Great If You Had
- Experience with Superset and Heap Analytics (or similar tools)
- Background in B2B SaaS with both self-serve and enterprise motions
- Understanding of multi-product portfolio dynamics and cross-product measurement
- Experience with usage-based pricing models or real-time streaming data products
- Deep knowledge of product instrumentation and event tracking best practices
- Advanced statistical methods beyond basic A/B testing (causal inference, cohort analysis, time-series analysis)
- Experience working in voice AI, ML/AI platforms, or developer tools
Benefits & Perks
- Medical, dental, vision benefits
- Annual wellness stipend
- Mental health support
- Life, STD, LTD Insurance
- Unlimited PTO
- Generous paid parental leave
- Flexible schedule
- 12 paid US company holidays
- Quarterly personal productivity stipend
- One-time stipend for home office upgrades
- 401(k) plan with company match
- Regional benefits vary by country where applicable
Equality and Inclusion
Deepgram is an equal opportunity employer. We are committed to diversity and inclusion and do not discriminate on the basis of protected characteristics. We provide accommodations for applicants who need them.