Staff Officer (Change Management)

NATO; Norfolk (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

NATO is seeking a senior HR/Workforce Manager to lead staffing and organizational change efforts at HQ SACT. The role focuses on workforce policy, PE changes, and strategic briefs for senior leadership, with responsibility for a small team and coordination with multiple commands and international partners.

The role requires a university degree in a related field, extensive managerial experience, and a proven track record in large organizations and policy development.

Qualifications

• Essential: University degree in HR management, business, law, social sciences, or related field and 4 years post-related experience, or higher secondary with 5 years post-related and 2 years function-related experience.
• Essential: 4+ years managerial and supervisory experience involving discretion, judgment and initiative.
• Essential: 2+ years in a large organization with resource or workforce management experience.
• Essential: Experience in policy formation, interpretation, and implementation.
• Essential: Extensive experience drafting strategic-level briefs, official correspondence, and staff papers for leadership.

Responsibilities

• Identify and staff organizational change requirements in coordination with commands and stakeholders.
• Staff development, preparation and coordination of PE changes complying with policy and guidance.
• Produce staff papers, PE analysis and statistics for higher command review.
• Contribute to policy development and budget/resource reporting with accurate reflections of command needs.
• Ensure JD change management and JD database alignment with policy and procedures.
• Represent HRM at HQ meetings and ensure change initiatives are aligned with guidance.
• Staff ACT's Crisis Establishment and augmentation posts for full operational spectrum.
• Oversee day-to-day work of two senior staff and foster teamwork across HRM.

Skills

University Degree

Managerial Experience

Large Organization Experience

Policy Formulation

Strategic Briefs

Education

Bachelor's degree

Advanced vocational training

Job description

Post Context

ACT contributes to preserving the peace, security and territorial integrity of Alliance member states by leading, at Strategic Command level, Warfare Development required to enhance NATO's posture, military structures, forces, capabilities and doctrines.

The Resources and Management (RM) Directorate acts on behalf of SACT on all internal management and resource-related issues. It monitors the coherency of ACT plans to ensure that ACT remains an effective and efficient organization and improves continuously.

The Human Resources Management Branch is responsible for maintaining ACT's Peacetime Establishments (PE) on behalf of SACT as PE Authority; providing administrative and personnel customer service to all NATO and Partner Nations; and performing human resource management and recruitment functions with respect to HQ SACT and JALLC civilian staff. The Branch is comprised of three sections: Workforce, Military Personnel and Civilian Personnel.

The Workforce Section is an organizational element of the Human Resources Management Branch (HRM). The section is responsible for planning, co-ordination and presentation of HQ SACT's and subordinate commands military and civilian workforce requirements and for staffing of the authorized posts on the ACT Peacetime Establishments (PE).

This post is the principle advisor with regard to staff and organizational changes and all related staff work underpinning PE Changes.

Principal Duties

• Identifies and staffs organizational change requirements and requests; working in close co-ordination with subordinate Commands, Branch Heads and National Liaison Representatives, the NATO Defense Workforce Audit Authority (NWMAA) and International Military Staff (IMS) to ensure requests are consistent with extant workforce policy and represent the minimum workforce necessary to undertake the peacetime mission, within an acceptable range of operational risk.


• Staffs the development, preparation and coordination of PE changes for the Command ensuring compliance with Commander's direction and guidance and Workforce policy.


• Produces staff papers, PE analysis and statistical reports, to advise and inform higher command of workforce issues, efficiency and optimization proposals and options available.


• Staffs workforce inputs to Workforce policy development as well as key Budget & Resource reports and papers (e.g. Medium Term Resource Plan (MTRP), Annual Command & Control Report and NATO Annual Workforce Report) ensuring the Command position and requirements are reflected and accounted for accurately.


• Ensures Job Description (JD) change management and JD database management are compliant with workforce policy & procedures and fit for purpose.


• Represents HRM position at meetings/working groups across the HQ, ensuring change management initiatives are consistent with Commander's direction and policy guidance and synchronized with the overall ACT HRM POW


• Staffs ACT's Crisis Establishment (CE) and contribution of augmentation posts to the full operational spectrum. Compiles, reviews, tracks and analyzes CE returns and reports for SACT Headquarters, subordinate commands and provides recommendations for resource allocations.


• Oversees the day-to-day work of 2 X B-5 staff - Workforce Analyst and Workforce Database Administrator

Essential Qualifications / Experience

• University Degree in human resources management, business administration, law, social sciences, or related field, public administration, engineering, economics, operations research, business process engineering or related discipline and 4 years post related experience, or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 5 years post related and 2 years function related experience.


• A minimum of 4 years managerial and supervisory experience including holding a position of responsibility involving the exercising of discretion, judgment and initiative


• A minimum of 2 years experience working in a large organization, involving resource management, workforce management or organizational change.


• Experience in the formulation, interpretation, and implementation of policy.


• Extensive experience drafting strategic-level briefs, official correspondence, and staff papers for decision-makers and senior leadership

Language

English - SLP 3333 - (Listening, Speaking, Reading and Writing)

Desirable Qualifications / Experience

• A minimum of 4 years experience (depending on educational background/degrees) in Military Workforce administration including at least 2 years experience in the NATO workforce environment.


• A minimum of 4 years managerial and supervisory experience (depending on educational background/degrees) including holding a position of responsibility involving the exercising of discretion, judgment and initiative.


• A minimum of 2 years experience working in a HQ environment, involving resource management.


• Extensive experience of the workforce change management process.


• Extensive knowledge of NATO structures and working practices.


• Experience in budget management.

Attributes/Competencies

Personal Attributes:

• The work associated with this post requires considerable tact, persuasion and perseverance when dealing with other elements of the NATO HQ staff, ACT Staff and other Agencies. The ability to analyse and synthesize information and present clear recommendations is central to this post. Clarity of thought, and analytic skills to extract information from a variety of sources and propose sound and well-reasoned reports/recommendations, as well as articulate ACT's position to HQ committees and WGs under short timelines is essential.

Managerial Responsibilities:

• There are 2 subordinates to this post and the incumbent must be able to work as part of teams drawn from within and beyond the HRM Branch, persuading and reasoning to achieve solutions. The individual will be guided where required by virtue of knowledge or experience.

Professional Contacts:

• The incumbent must develop and maintain professional contacts, often at a higher level, both within HQ SACT but also across in subordinate HQs, HQ NATO and ACO.

Contribution To Objectives:

• The incumbent will often be responsible for representing and shaping ACT's position in key HQ NATO committees - where results will directly support or affect SACT key objectives.

Security Clearance

The successful applicant will be required to apply for and receive a NATO SECRET Security Clearance prior to final confirmation of contract and commencement of employment.

Contract

Serving NATO International Civilian staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations. Newly recruited staff will be offered a three year definite duration contract.

Notes for Candidates

The HQ SACT web site gives full details on the eligibility criteria and application processes to be adopted by all candidates. However, candidates should particularly note:

Please answer each of the pre-screening questions completely in English. Expressions such as: please see attached CV, please see annex, please see enclosed document, etc are not acceptable; this is a cause of immediate rejection of the application.

Particular attention should be given to Education and Experience section of your application form, which should be populated with details of your career to date and educational achievements and certifications as they relate to your application.

The candidature of NATO redundant staff at grade G17 will be considered with priority.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial‑intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre‑trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO's sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.

This vacancy will close on 19 October 2026 @ 17:59hrs (EDT)/11:59hrs (CEST).