Staff Network Operations Engineer

Energy Vault; San Francisco (CA); Hybrid; USD 195,000 - 230,000; Full time

Job summary

Energy Vault is searching for a Staff Network Operations Engineer to optimize and manage its global network, ensuring operational excellence. The role requires 10+ years of experience with specialized knowledge in network protocols and a strong analytical mindset. The candidate will work collaboratively across teams, actively contributing to the evolution of the cloud network with cutting-edge technology while enjoying significant benefits, including a hybrid work schedule and competitive pay.

Benefits

Hybrid work schedule

Health insurance options

Restricted Stock Units

Paid parental leave

401(k) with match

Generous paid time off

Tuition reimbursement

Pet-friendly offices

Cell phone reimbursement

Company paid commuter benefit

Qualifications

• 10+ years experience in production environments.
• In-depth knowledge of TCP/IP, BGP, OSPF.
• Experience with data center network architecture.

Responsibilities

• Manage and optimize Crusoe Energy Cloud's global network.
• Lead operational excellence initiatives.
• Mentor network engineers.

Skills

Network protocols

Programming/scripting

Analytical skills

Communication skills

Troubleshooting

Education

Bachelor's in Computer Science, Information Science, Engineering, Mathematics

Tools

Kentik

Arbor

Thousand Eyes

Packet Design

Job description

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role

Crusoe Cloud Network Engineering team is looking for an ambitious, experienced team player to join our Network Operations team. Crusoe Cloud Network Engineering Team is responsible for designing, building, and operating the global edge, backbone, and data center network for High-Performance Compute (HPC) Clusters with GPUs. The ideal individual will be highly motivated, self-directed, and have a desire to work on cutting-edge technologies related to the environment. You must possess excellent analytical and communication skills and be a great team player.

As a Staff Network Operations Engineer, you will be part of the Network Engineering team. You will be responsible for the operations for Global Crusoe Cloud Network. You will be responsible for ensuring that the network is up through monitoring, applying various break fixes for outages and will be part of the 24/7 oncall. By joining this team, you will gain marketable network operational experiences in edge, backbone, and HPC-based data center networking at a massive scale.

A Day in the Life:

• Manage, and optimize Crusoe Energy Cloud's global network, including edge, backbone, data center, and public cloud connectivity.

• Collaborate with Network Engineering and cross-functional teams including but not limited to Software Infrastructure, and Product, to drive the innovation and evolution of the Crusoe Energy Cloud network.

• Lead operational excellence initiatives—developing monitoring, alerting, and self-healing systems to ensure high network availability.

• Perform advanced troubleshooting and root cause analysis for incidents, guiding post-mortem reviews and improvements.

• Mentor network engineers and establish best practices for incident response, documentation, and operational readiness.

• Will be part of a 24/7 Oncall Support for the Crusoe Network.

You Will Thrive In This Role If:

• 10+ years of related experience building and operating at scale in a production environment.

• In-depth knowledge of network protocols including TCP/IP, QoS, BGP, OSPF/IS-IS, EVPN, VXLAN, QoSand MPLS-related technologies like RSVP-TE, LDP, etc.

• Good understanding of network monitoring protocols and tools, such as SNMP, IPFIX, Sflow/netflow, and Telemetry.

• Experience with tools like Kentik, Arbor, Thousand eyes, Catch point, packet design etc

• Familiar with data center network architecture, such as Fat Tree architecture, CLOS, BGP-TE, and peering for edge.

• Hands-on experience with major network devices like Mellanox, Cisco, Arista, Juniper, and other mainstream vendors.

• Familiar with mainstream commercial switch/router chipsets, such as Broadcom, Barefoot, etc.

• Familiarity with technologies like RDMA, Infiniband, and RoCE will be a plus.

• In-depth knowledge of public cloud architecture connectivity options to AWS, GCP, Azure, Ali Cloud, OCI, etc.

• Good understanding of IPv6 and IPv4-IPv6 coexistence technologies.

• Programming/scripting in Python, Ansible, Puppet, Chef, or other languages will be a plus.

• Self-motivated, with good communication and writing skills.

• Team player and participate in Crusoe Energy Cloud network global on-call rotation.

• Bachelor's in Computer Science, Information Science, Engineering, Mathematics, or a related field, or experience equivalent to a Bachelor's degree based on three or more years of work experience

Benefits:

• Hybrid work schedule

• Industry competitive pay

• Restricted Stock Units in a fast-growing, well-funded technology company

• Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

• Employer contributions to HSA accounts

• Paid Parental Leave

• Paid life insurance, short-term and long-term disability

• Teladoc

• Pet-friendly offices

• 401(k) with a 100% match up to 4% of salary

• Generous paid time off and holiday schedule

• Cell phone reimbursement

• Tuition reimbursement

• Subscription to the Calm app

• Company paid commuter benefit; $200 per pay period

Compensation Range:

Compensation will be paid in the range of $195,000 - $230,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.