Staff Machine Learning Engineer, AI

Carbon Data Solutions; San Francisco (CA); On-site; USD 240,000 - 400,000; Full time

Job summary

Sentry is seeking a Staff Machine Learning Engineer to lead the AI/ML efforts, building advanced agentic systems that triage, debug, and resolve production issues. You will leverage massive error datasets to push the product forward and own major AI initiatives.

You will collaborate with cross-functional teams, write production-grade Python, and mentor others while shaping scalable ML deployments across our platform.

Qualifications

• Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field.
• Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field.
• Demonstrated expertise building production-grade agentic systems and tools
• You are comfortable writing production quality code (we use Python)
• Expertise with deep learning frameworks (we use PyTorch)
• Familiarity in deploying machine learning models at scale in production environments
• Experience in writing technical documentation, mentoring, and presenting to technical audiences
• Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams

Responsibilities

• Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues
• Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles
• Own the development of major initiatives in the AI/ML space

Skills

Agentic AI

Python

PyTorch

Production systems

Documentation

Mentoring

Cross-team

Education

MS/PhD in CS/ML

Bachelor's in CS/ML

Job description

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.

Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.

About the role

As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster.

In this role you will

• Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues

• Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles

• Own the development of major initiatives in the AI/ML space

You’ll love this job if you

• Are driven by impact and enjoy working on high-stakes, high-visibility projects

• Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members

• Thrive in cross-functional teams and enjoy building features alongside developers and product teams

Qualifications

• Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field

• Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field

• Demonstrated expertise building production-grade agentic systems and tools

• You are comfortable writing production quality code (we use Python)

• Expertise with deep learning frameworks (we use PyTorch)

• Familiarity in deploying machine learning models at scale in production environments

• Experience in writing technical documentation, mentoring, and presenting to technical audiences

• Proven track record of owning a system, feature, or component, leading or collaborating with multiple engineers and teams

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $240,000 to $400,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

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