Staff IT Software Engineer, Salesforce Service Cloud

Palo Alto Networks; Santa Clara (CA); On-site; USD 124,000 - 202,000; Full time

Job summary

A leading cybersecurity company is seeking a Staff IT Software Engineer focused on Salesforce Service Cloud. You will be responsible for designing, developing, and implementing solutions while collaborating with business users and technical teams. This role offers opportunities to work on complex Salesforce implementations and contribute to the company's mission of protecting the digital way of life.

Benefits

FLEXBenefits wellbeing spending account

Mental health resources

Personalized learning opportunities

Qualifications

• 6+ years experience with Salesforce and related technologies.
• Ability to work in a fast-paced environment and learn quickly.

Responsibilities

• Interface with business users to understand requirements and define solutions.
• Drive design and solution architecture for Salesforce projects.

Skills

Coding

Technical Design

Process Design

Problem-Solving

Creativity

Education

Bachelor’s degree

Tools

Apex

Lightning

REST

Javascript

CSS

Job description

Staff IT Software Engineer, Salesforce Service Cloud

Staff IT Software Engineer, Salesforce Service Cloud

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Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

As a Salesforce focused Staff IT Software Engineer, you will interface directly with business users and enterprise BSAs to understand business requirements, define solution architecture, create technical specs, design, develop and implement solutions focused on the Salesforce platform.

We are looking for a prominent professional to work on one of the larger and more complex Salesforce implementations with lots of opportunities to learn new aspects of Salesforce, gain valuable experience, and make a huge impact in a fast-growing company.

You will apply an open communication and collaborative style and lead by example, being both customer-centric and service-minded, able to interact with end-users, executives, analysts, and technical colleagues – creating consensus and clear strategy where appropriate.

Your Impact

• Make it possible for the world’s leading cyber-security company to market, sell, quote, fulfill, and support amazing products that scale and protect our digital way of life in the era of Cloud Computing, Big Data, and AI
• Work with one of the larger Salesforce implementations, bringing your knowledge of how to develop high-quality solutions – and, more importantly, your hunger to learn and develop new technologies
• Drive design and solution architecture for projects and production support working with Business SME’s
• Code reviews - Make sure the code coverage standards are followed
  
  

Qualifications

Your Experience

• Coding, Technical Design, and Process Design (workflow design), experience customizing Salesforce with Apex, Lightning, REST, Javascript, CSS, and UX design
• Preferred experience with Salesforce software implementations for medium to large enterprises
• Proven track record of delivering scalable, high-quality solutions on Salesforce – and the real-time ability to describe these solutions
• Ability to work in a dynamic, fast-paced environment, pick up new skills quickly, and propose highly innovative solutions to a problem you have never seen before
• Track record of creativity, problem-solving, and excellent time management
• Ability to keep up with current technology trends in Salesforce to assess and make recommendations on processes, designs, and operations
• Test-Driven Development - Architecture experience is preferred
• Bachelor’s degree in a related field or related experience
  
  

Qualifications

• Bachelor’s degree OR equivalent experience
• 6+ years experience with Apex, Lightning Component Framework, LWC, and the Salesforce.com APIs
• A deep understanding of multiple environments, patterns and languages, especially including XML, HTML, SQL, Javascript, JSON, and CSS
  
  

Additional Information

The Team

Working at a high-tech cybersecurity company in Information Technology is a once-in-a-lifetime opportunity. You’ll join the brightest minds in technology, creating, building, and supporting tools and enabling our global teams on the front line of defense against cyberattacks.

We’re connected by one mission but driven by the impact of that mission and what it means to protect our way of life in the digital age. Join a dynamic and fast-paced team of people who feel excited by the prospect of a challenge and feel a thrill at resolving technical gaps that inhibit productivity.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $124000 - $201500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Computer and Network Security

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