Staff IT Engineer

OpenKrill; United States; On-site; USD 143,000 - 207,000; Full time

Job summary

1Password is seeking a Staff Engineer for Device Infrastructure Services to lead the transformation from legacy device management to DevOps and AI-enabled operations. You will build scalable systems, shape the tooling landscape used across the company, and mentor engineers while raising the team’s ceiling.

You’ll own the 12-month roadmap, drive automation, and partner across IT, Security, and product to deploy enterprise-grade solutions for ~2,000 endpoints and beyond.

Qualifications

• 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff IC level.
• Broad knowledge of enterprise endpoint management and OS-level experience.
• Practical experience using AI tools to enable IT operations.
• Proven ability to define and drive technical roadmaps.
• Strong scripting and IaC ability (Bash, Python, and Terraform).
• Deep working knowledge of enterprise security fundamentals as they apply to endpoints.
• Lead through change, collaborate effectively, and mentor engineers.

Responsibilities

• Own the technical direction of Device Infrastructure Services for ~2,000 endpoints.
• Drive the DevOps operating model for the fleet with config-as-code and CI/CD pipelines.
• Lead adoption of responsible AI across the device team with guardrails.
• Act as final escalation point for high-severity endpoint incidents.
• Collaborate with IT, Security, and product teams on custom solutions.
• Assess and pilot new tooling and drive build-vs-buy decisions.
• Partner with product teams to pilot and stress-test our product against internal fleet.

Skills

Endpoint management

Gitops

Roadmapping

Scripting

IaC

AI in IT operations

Security fundamentals

Leadership

Tools

Git

Terraform

Job description

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take the human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

Device Infrastructure Services owns the full lifecycle of hardware and operating systems across 1Password. The team is looking for the Staff Engineer who will lead its next chapter: a deliberate shift from legacy device management patterns towards devops and AI-enabled operations.

You’ll be the technical leader of this team, responsible for setting the roadmap for this transformation and making sure it gets executed. This isn't a role where you hand off a roadmap and step back: you'll be in the build alongside the team, coaching engineers and raising the ceiling on what they're capable of. If you’re excited by building scalable systems, shaping the strategy behind tools the whole company depends on, and bringing out the best work in the people around you, we want to hear from you.

How we’re using AI today

Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 7+ years of IT and enterprise endpoint management experience, including 2+ years at a senior or staff IC level, with a track record of building and managing endpoints with Gitops practices.
• Demonstrate broad knowledge of enterprise endpoint management, deep operating system-level experience, and the ability to recognize patterns across a fleet and build fixes that prevent recurrence.
• Practical experience using AI tools to enable or accelerate IT operations and the judgment to know where AI speeds things up versus where it introduces risk.
• Proven ability to define and drive technical roadmaps, seeing around corners and balancing long‑term vision with near‑term execution.
• Strong scripting and IaC ability (Bash, Python, and Terraform at minimum) — both writing production‑quality automation yourself and reviewing others’ code with a critical eye.
• Deep working knowledge of enterprise security fundamentals as they apply to endpoints: encryption, patch/vulnerability management, EDR, least‑privilege enforcement, and compliance frameworks (SOC 2, ISO 27001, or similar).
• Lead through change, collaborate effectively, and mentor engineers while maintaining a focused and impactful team environment.

What you can expect:

• Own the technical direction of our Device Infrastructure Services, the tooling and standards that keep ~2,000 endpoints compliant, configured, and secure.
• Drive the technical direction of a DevOps operating model for the fleet — config‑as‑code, version control, code review, and CI/CD pipelines in place of manual console changes — and drive adoption of that model across the IT team.
• Lead the adoption of responsible agentic AI across the device team, building the guardrails that decide what agents can act on autonomously and what still needs a human checkpoint.
• Act as the final escalation point for high‑severity endpoint incidents, including deep machine‑level diagnosis on both macOS and Windows hardware.
• Partner across IT, Security, and product teams building custom solutions and helping push their initiatives across the finish line.
• Assess and pilot new tooling (e.g., MDM platform migrations, patch management systems) and drive build‑vs‑buy decisions.
• Collaborate with product teams to advise on features from the perspective of a real‑world enterprise device deployment, and lead Customer Zero initiatives — piloting and stress‑testing our own product against our internal fleet before it reaches customers.

What success looks like:

• Establishing a clear 12‑month roadmap for the transition to a GitOps‑based operating model.
• Building device health metrics and remediation standards for machine security, performance, and employee experience.
• Developing our AI‑assisted operations strategy, with automation milestones that balance speed, human review, security and agentic workflows.
• Supporting the unpredictable release cadence of major OS vendors, and making sure those updates land safely across the org.
• Bringing the team along with you — at 1Password, we Put People First. This role isn't just about leveling up what we can do technically, it's also about coaching the team along the way.

USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $122,000 CAD and $177,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

This posting is for an existing vacancy.

Our culture

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

How we work with AI

We are committed