Staff Infrastructure Software Engineer, Enterprise AI

Scale AI; San Francisco, New York (CA, NY); On-site; USD 188,000 - 235,000; Full time

Benefits offered by this job

Comprehensive health, dental and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Commuter stipend

Job summary

A leading AI technology company is seeking a Senior Infrastructure Software Engineer to build and scale core infrastructure in a fast-paced environment. Responsible for defining architectural patterns for secure and reliable workflows, the ideal candidate will have 5+ years of software engineering experience and a strong focus on compliance and security. The role offers a competitive salary range of $188,000 — $235,000 USD and comprehensive benefits.

Qualifications

• 5+ years of full-time software engineering experience.
• Knowledge of CI/CD and observability platforms.
• Experience in enterprise environments focusing on security.

Responsibilities

• Define architectural patterns for multi-cloud infrastructure.
• Lead infrastructure roadmap with compliance focus.
• Develop and maintain Agentic observability platform.
• Build automated tooling and champion Infrastructure-as-Code paradigms.
• Solve complex engineering problems in multi-tenancy and data isolation.

Skills

Proven experience

Deep understanding of modern infrastructure practices

Extensive experience with at least one major cloud provider

Strong knowledge of security and compliance

Proficiency in Python or JavaScript/TypeScript, and SQL.

Tools

Terraform

Kubernetes

Datadog

Prometheus

Grafana

Job description

Scale GP is building the next generation of enterprise‑grade Generative AI products. Our platform provides APIs for knowledge retrieval, inference, and evaluation, enabling customers to build and deploy powerful Agentic workflows for Enterprise use cases. We're looking for a Senior Infrastructure Software Engineer to build and scale our core infrastructure in a fast‑paced environment. This team is key to our mission, directly enabling the deployment of these agentic flows for our customers. This is a unique opportunity for an infrastructure leader who is passionate about defining the future of AI deployments. You will be at the forefront of the industry, solving complex, bleeding‑edge problems in scalability, security, and developer efficiency. You will architect and implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly‑regulated industries like healthcare, telecom, finance, and retail.

What You'll Do:

• Define the architectural patterns for our multi‑cloud infrastructure to support secure, reliable, and scalable Agentic workflows for enterprise customers.
• Lead the infrastructure roadmap with a strong focus on compliance, privacy, and security standards, including designing change management and data isolation strategies.
• Own the development and maintenance of our best‑in‑class Agentic observability platform (logging, metrics, tracing, and analytics) to proactively ensure system health and enable rapid incident response.
• Drive developer efficiency by building automated tooling and championing Infrastructure‑as‑Code (IaC) paradigms throughout the engineering organization.
• Solve the toughest engineering problems related to multi‑tenancy, data isolation, and high‑performance inference at a massive scale, taking end‑to‑end ownership across the full product lifecycle.

What We're Looking For:

• Proven experience in a senior role, with 5+ years of full‑time software engineering experience.
• Deep understanding of modern infrastructure practices, including CI/CD, IaC (e.g., Terraform, Helm Charts), container orchestration (e.g., Kubernetes) and observability platforms (e.g., Datadog, Prometheus, Grafana).
• Extensive experience with at least one major cloud provider (AWS, Azure, or GCP).
• Strong knowledge of security and compliance in enterprise environments, with a focus on access management, data isolation, and customer‑specific VPC setups.
• Proficiency in Python or JavaScript/TypeScript, and SQL.
• Bonus points: Hands‑on experience and a passion for working with Agents, LLMs, vector databases, and other emerging AI technologies.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job‑related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Base salary range for this full‑time position in the locations of San Francisco, New York, Seattle is: $188,000 — $235,000 USD

PLEASE NOTE: Our policy requires a 90‑day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI. Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail]. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

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