Staff Infrastructure Software Engineer, Enterprise AI

Scale AI; United States; On-site; USD 248,400 - 310,500; Full time

Benefits offered by this job

Comprehensive health coverage

Dental and vision coverage

Retirement benefits

Learning and development stipend

Generous PTO

Potentially a commuter stipend

Job summary

A leading enterprise AI company is looking for a Staff Infrastructure Software Engineer to define architectural patterns for multi-cloud infrastructures and lead the infrastructure roadmap with a strong focus on compliance and security. Candidates should have at least 5 years of experience in software engineering and a deep understanding of modern infrastructure practices including CI/CD and IaC. Competitive salary ranges from $248,400 to $310,500, with equity and comprehensive benefits.

Qualifications

• Proven experience in a senior software engineering role, with 5+ years of full-time experience.
• Deep understanding of modern infrastructure practices.
• Strong knowledge of security and compliance in enterprise environments.

Responsibilities

• Define architectural patterns for multi-cloud infrastructure.
• Lead the infrastructure roadmap with compliance focus.
• Own development of observability platform for system health.

Skills

CI/CD

Infrastructure-as-Code (IaC)

Container orchestration (Kubernetes)

Observability platforms (Datadog, Prometheus, Grafana)

Python

JavaScript/TypeScript

SQL

Tools

Terraform

AWS

Azure

GCP

Job description

Staff Infrastructure Software Engineer, Enterprise AI

Join us to apply for the Staff Infrastructure Software Engineer, Enterprise AI role at Scale AI. Scale GP is building the next generation of enterprise‑grade Generative AI products. Our platform provides APIs for knowledge retrieval, inference, and evaluation, enabling customers to build and deploy powerful Agentic workflows for enterprise use cases. We’re looking for a senior infrastructure leader who is passionate about defining the future of AI deployments. You will be at the forefront of the industry, solving complex, bleeding‑edge problems in scalability, security, and developer efficiency across multiple cloud providers (GCP, Azure, AWS) for customers in highly regulated industries such as healthcare, telecom, finance, and retail.

Responsibilities

• Define the architectural patterns for our multi‑cloud infrastructure to support secure, reliable, and scalable Agentic workflows for enterprise customers.
• Lead the infrastructure roadmap with a strong focus on compliance, privacy, and security standards, including designing change management and data isolation strategies.
• Own the development and maintenance of our best‑in‑class Agentic observability platform (logging, metrics, tracing, and analytics) to proactively ensure system health and enable rapid incident response.
• Drive developer efficiency by building automated tooling and championing Infrastructure‑as‑Code (IaC) paradigms throughout the engineering organization.
• Solve the toughest engineering problems related to multi‑tenancy, data isolation, and high‑performance inference at a massive scale, taking end‑to‑end ownership across the full product lifecycle.

Qualifications

• Proven experience in a senior software engineering role, with 5+ years of full‑time experience.
• Deep understanding of modern infrastructure practices, including CI/CD, IaC (e.g., Terraform, Helm Charts), container orchestration (e.g., Kubernetes) and observability platforms (e.g., Datadog, Prometheus, Grafana).
• Extensive experience with at least one major cloud provider (AWS, Azure, or GCP).
• Strong knowledge of security and compliance in enterprise environments, with a focus on access management, data isolation, and customer‑specific VPC setups.
• Proficiency in Python or JavaScript/TypeScript, and SQL.
• Bonus points: Hands‑on experience and a passion for working with Agents, LLMs, vector databases, and other emerging AI technologies.

Compensation

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed reflects the minimum and maximum target for new‑hire salaries for the position, determined by work location and additional factors. Scale employees in eligible roles are also granted equity‑based compensation, subject to Board approval. Benefits include comprehensive health, dental, and vision coverage, retirement benefits, a learning and development stipend, generous PTO, and potentially a commuter stipend.

Base salary range for this full‑time position in San Francisco, New York, and Seattle: $248,400 – $310,500 USD.

Equal Opportunity & Accessibility

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal‑opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [e-mail].

Pay Transparency

We comply with the United States Department of Labor’s Pay Transparency provision.

Privacy

We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. Any information we collect in connection with your application will be treated in accordance with our internal privacy policies.