Staff Infrastructure Engineer for AI-Powered Supply Chain

Pallet

San Francisco (CA)

On-site

USD 180,000 - 280,000

Full time

2 days ago

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Benefits offered by this job

Health, Vision, Dental

Paid vacation

Life Insurance

Disability coverage

401k

Parental leave

Learning stipend

Commuter benefits

Remote office stipend

Gym on-site

Company offsites

Headshots

Job summary

Pallet is hiring an Infrastructure Engineer to join our SF Bay Area team. You will own the core infrastructure that enables our AI agents to scale across clouds and on-prem environments, tackling high-stakes reliability challenges and shaping the technical direction for Pallet as we grow.

You'll work closely with founding engineers and scale a platform used by top customers in logistics and warehousing, contributing to observability, deployments, and production stability while maintaining a

Qualifications

5+ years in infrastructure, platform, or SRE roles, with ownership of scale and reliability.
Depth in at least one area: databases, distributed systems, cloud infrastructure, observability, or app frameworks.
Ground decisions with evidence: SLOs, capacity planning, bottlenecks, performance work.

Responsibilities

Scale to millions of AI agent runs per day, addressing capacity and reliability.
Make platform portable across clouds and on-prem environments.
Handle complex enterprise integration requirements: identity, private networking, cert-based auth, data residency.
Own observability and incident response from alerting to post-mortems.
Improve developer productivity: local development, CI, deployments, debugging.