Staff Industrial Engineer

Shipbobinc; Mount Carmel Township (PA); Hybrid; USD 117,000 - 194,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Basic Life

Maternity/Parental Leave

Flexible Time Off

Paid Sick Leave

Wellness Days

401K Match

Comprehensive Benefits

Job summary

ShipBob is seeking an experienced Staff Industrial Engineer – Supply Chain Operations to shape future warehouse flows and optimize merchant experience. You will develop product flows, lead process improvements, and guide multiple cross-functional teams with a strong emphasis on lean methods.

The role requires 5+ years in Industrial Engineering, CAD capability, and a travel readiness up to 30%. You will report to the IE, Supply Chain Operations and help drive cost-saving initiatives across our

Qualifications

• Bachelor-level degree in Industrial Engineering or related field.
• Six Sigma Black Belt certification preferred.
• Strong communication and presentation abilities.

Responsibilities

• Evaluate current supply chain practices and identify improvements.
• Enforce quality control to reduce waste.
• Improve efficiency of fulfillment and transportation processes.
• Evaluate tasks and responsibilities to improve productivity.
• Develop estimates, financial proposals, and manage projects.
• Lead problem-solving teams and continuous improvement initiatives.
• Spend time on the floor to troubleshoot processes and guide teams.
• Develop CAD drawings and process flow charts; cost saving analyses.
• Coordinate with cross-functional teams on new processes and equipment planning.
• Deliver variation reductions using Process Control methodology.
• Define and document SOPs for new/modified processes.
• Identify barriers to project goals and remove them.
• Collect and analyze process data for project tracking.
• Establish and monitor key operational metrics.
• Follow Environmental, Quality and Safety policies and regulations.

Skills

Lean & Six Sigma

Project management

Problem-solving

Communication skills

CAD software

Process automation

Travel readiness

Education

Degree in Industrial Engineering or related field

Six Sigma Black Belt

Tools

CAD software

Job description

As a member of theShipBobTeam, you will...

• Grow with an Ownership Mindset:We champion continuous learning and innovation.You'lltake on real problems,create tangiblesolutions, anddrive results that move the needleforShipBob,our merchants, and for your own professional growth.Ifyou'reready to do the most meaningful work of your career, this is the place.
• Collaborate with Peers and Leaders Alike:AtShipBob,leaders areaccessible;feedback flows in both directions, andeveryone, regardless of their seniority or role, steps up to help when needed.We hold each other tohigh standardsbecause we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
• Experience a High-Performance Culture and Clear Purpose:We are results-driven andclear about what that means: ourgoals are specific, accountability is shared, and every team member can see how their work connects toour mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location:

Hybrid - 2 days onsite per week at your home site (Aurora, IL or Bethlehem, PA), plus 30% travel to other sites (Chicago, Dallas, or Moreno Valley, CA) as needed. Must be local to either Aurora, IL or Bethlehem, PA

Role Description:

The Staff Industrial Engineer – Supply Chain Operations will pave the way for future supply chain flows within our facilities. This role will develop product flows to optimize for exceptional merchant experience and high efficiency. The role will operate with autonomy and identify process improvements across the warehouse network. Solid lean/six sigma and continuous improvement experience will accelerate ShipBob’s growth, and the Staff Industrial Engineer – Supply Chain Operations will guide this by developing new programs and providing training/guidance to eliminate waste in our processes. This role reports to the IE, Supply Chain Operations, who also serves as the backup for this role.

What you’ll do:

• Evaluate currentsupply chainpractices and identify those needing improvement.
• Enforce quality control to reduce waste.
• Improve the efficiency offulfillment and transportationprocesses.
• Evaluate employees’ tasks and responsibilities, identifying procedures or tools to improve productivity.
• Investigate, evaluate, develop project estimates, financial proposals, and manage a variety of operational projects.
• Facilitateand managecorrective and preventative action teams resulting from customer complaints, internal quality problems, and Continuous Improvement initiatives.
• Provide technical support to operations by spending time on the floor learning processes, troubleshooting, andguidingand/or participating on multiple process improvement teams.
• Develop CAD drawings, process flow charts,cost saving analysis.
• Coordinate with cross functional teams on new processes and equipment planning.
• Delivervariation reductions utilizing Process Control methodology.
• Define and document Standard Operating Procedures for new and modified processes.
• Identify and work to remove barriers that slow or prevent successful attainment of process improvement project goals.
• Manage process data collection and analysis as part of project tracking and completion.
• Establishing and tracking key operational metrics.
• Follow Environmental, Quality, and Safety Managementbest practices andprocedures.
• Comply to all food safety and compliance policies and regulations.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• Degree in Industrial Engineering, Engineering, Data Science,or related field.
• A minimum of 5+ years of professional experience in Industrial Engineering.
• Excellentcommunication and presentation abilities.
• Experience launching process automation to optimize efficiency.
• Critical thinking and problem-solving skills.
• Advanced knowledge of production machinery, processes, and standards.
• Six Sigma Black Belt and knowledge of leanand continuous improvement conceptsandprocessespreferred.
• Experienced in project management.
• Knowledge of Supply Chain processes and procedures.
• Basic 2D/3D CAD software skills.
• Up to 30% travel required.

Classification:

Salaried, Exempt

Reports to:

Staff Industrial Engineer

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $116,501- $138,752. The full salary range for this position in our compensation architecture is $116,501 - $194,169. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

Building the world’s leadingfull-stack fulfillment platformischallengingwork. The problems we solve are complex, the pace is fast, and the bar is high.That meansShipBob’senvironmentisn’tthe rightfit for everyone, andthat’sokay.If you are ready to take ownership,push boundaries, andgrow alongside a team that genuinely supports each other, we would love to hear from you.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

Use of AI-Assisted Tools During Recruitment

We may use AI-assisted tools during the recruitment process to support administrative functions such as transcribing interviews, generating summaries or notes, organizing interview feedback, facilitating candidate communications, and helping recruiters identify candidates whose qualifications may align with job requirements. These tools are designed to assist our recruiting team and are not used to make final hiring decisions.Hiring decisions are made by trained human reviewers who consider the candidate's application, interview performance, qualifications, experience, and other relevant factors. AI-assisted tools do not independently determine whether a candidate advances in the hiring process or receives an offer of employment.Where required by applicable law, candidates will be provided with notice regarding our use of AI-assisted technologies and, where available, information about any applicable rights relating to such processing, including the ability to request additional information or opt out of certain AI-assisted processing activities. Candidates who exercise available opt-out rights may be reviewed through alternative processes consistent with applicable law.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis