Staff Hardware Engineer — AI Compute & Rack-Scale Infra

Graphcore; Austin, Northern (TX, KY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan

Commuter benefits

Wellness programs

Job summary

Graphcore is seeking a Staff Hardware Engineer to provide advanced support for Arm-based hardware across lab and data center environments. You will bring up hardware, validate components, and troubleshoot complex AI compute platforms including server blades and rack-scale infrastructure.

The role requires collaboration with hardware, platform, and data center teams to ensure reliability and performance of next-generation AI systems.

Qualifications

• 10+ years experience with server hardware architectures and board-level debugging.
• Experience analyzing system logs, hardware telemetry, and power/thermal metrics.
• Hands-on experience with HPC systems or AI compute platforms.
• Proficient in Python, Bash, or automation tools for validation or troubleshooting.
• Excellent collaboration and communication in fast-paced teams.

Responsibilities

• Lead advanced break-fix troubleshooting for server blades, motherboards, power systems, and rack-scale infrastructure.
• Support engineering bring-up activities, including component validation and firmware interaction testing.
• Diagnose system-level failures involving thermal behavior, power anomalies, network configuration, and BIOS/BMC issues.
• Collaborate with server engineering to perform root cause analysis and corrective actions.
• Support deployment and qualification cycles for next-generation hardware platforms.
• Interface with facilities to understand environmental factors affecting reliability.
• Develop and maintain SOPs, troubleshooting guides, and validation documentation.
• Mentor junior technicians and engineers in hardware diagnostics.
• Participate in on-call rotations during critical milestones.

Skills

Server hardware

Board-level debugging

HPC systems

Python

Diagnostics

Communication skills

Education

Bachelors in EE/CE/CS

Job description

Graphcore is seeking a Staff Hardware Engineer to provide advanced support for Arm-based hardware across lab and data center environments. You will bring up hardware, validate components, and troubleshoot complex AI compute platforms including server blades and rack-scale infrastructure.

The role requires collaboration with hardware, platform, and data center teams to ensure reliability and performance of next-generation AI systems.