Staff Engineer (Modern Workplace)

Civica; United States; Hybrid; USD 140,000 - 210,000; Full time

Job summary

Civica is hiring a Staff Engineer to lead enterprise-scale Modern Workplace initiatives across global teams. You will own architecture, governance, and delivery of Microsoft Entra, 365, Intune, and related tools, shaping the tech roadmap and security posture.

This role requires influencing without authority, mentoring engineers, and delivering large transformations in a complex matrix environment. You will partner with cross-functional leaders to align technology with business objectives while

Qualifications

• Expert in Microsoft 365 and Modern Workplace architectures.
• Experience leading enterprise-scale transformation programs.
• Strong governance, security, and Zero Trust knowledge.

Responsibilities

• Modern Workplace Architecture and Enterprise Solution Design
• Identity Governance and Access Management
• Microsoft 365 Architecture, Governance and Collaboration Services
• Intune, Endpoint Management and EUC
• Security and Compliance Architecture
• Leadership, Architecture Governance and Design Assurance
• Roadmap development and continuous improvement
• Executive stakeholder management and influencing
• Leading complex delivery and transformation programs

Skills

Modern Workplace

Entra ID

Microsoft 365

Intune

Zero Trust

Security Architecture

Governance

Executive Stakeholder Management

Leadership

Enterprise Transformations

Tools

PowerShell

Power Platform

Microsoft Graph

Automation

Azure

Defender

Purview

Job description

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you’ll love this role as a Staff Engineer at Civica

If you’re a highly technical Microsoft workplace expert who enjoys solving complex business challenges, influencing senior leaders, and leading enterprise-scale transformation programmes, this role offers a unique opportunity to shape the future of Modern Workplace technology within a global organisation.

As the technical authority across Microsoft’s workplace ecosystem, you will shape and drive the organisation’s workplace technology strategy, leading architecture, solution design, technical governance, and large-scale transformation initiatives across a global enterprise environment.

Working within Civica’s IAM and Microsoft 365 function, you will provide strategic and hands-on technical leadership across Microsoft Entra, Microsoft 365, Intune, End User Computing (EUC), Copilot, Power Platform, automation, and emerging AI-enabled workplace technologies. You will define architectural standards, influence technology roadmaps, and ensure solutions are secure, scalable, and aligned to business objectives.

Operating within a matrix environment, you will lead through influence rather than hierarchy, collaborating with cross-functional teams globally to drive outcomes, shape strategic decisions, and deliver impactful workplace technology solutions at scale.

• Modern Workplace Architecture and Enterprise Solution Design
• Microsoft Entra ID, Identity Governance and Access Management
• Microsoft 365 Architecture, Governance and Collaboration Services
• Intune, Endpoint Management and End User Computing (EUC)
• Zero Trust, Security and Compliance Architecture
• Technical Leadership, Architecture Governance and Design Assurance
• Microsoft Graph, PowerShell and Automation
• Technology Roadmap Development and Continuous Improvement
• Executive Stakeholder Management and Influencing
• Leading complex technical delivery and transformation programmes

Preferred Experience

• Enterprise-scale Microsoft 365 and Modern Workplace transformation initiatives
• Microsoft Copilot governance, administration and adoption
• Power Platform governance, DLP and environment strategy
• Microsoft Security technologies including Defender, Purview and Entra ID Governance
• M&A integration, tenant consolidation and service migrations
• Defining architectural standards, patterns, guardrails and best practices
• Mentoring senior engineers and leading through influence in matrix environments
• Working within large global organisations (5,000+ users)

• Extensive experience in Microsoft Workplace Architecture, Microsoft 365, Identity, Endpoint Management or related Microsoft Cloud technologies
• Relevant Microsoft certifications such as SC-100, SC-300, MS-102, AZ-500, MD-102 or equivalent
• Proven track record delivering architecture, governance and transformation programmes in enterprise environments
• Strong understanding of Identity, Access Management, Security, Compliance and Zero Trust principles

Why you’ll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here’s what you can expect:

We’re all different-and we love this about us.

We provide an inclusive,safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture-we encourage you to “give back” with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work- we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.