Staff Design Program Manager, Events

Stripe; United States; Remote; USD 167,000 - 251,000; Full time

Job summary

Stripe is seeking a Creative Program Manager to lead brand design operations for internal and external events. The role blends program and project management with creative production, requiring over 10 years of relevant experience. This position supports Stripe's mission by driving high-quality design and operational excellence across events.

Benefits

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Qualifications

• Strong design sense and strategic acumen.
• Ability to manage complex program roadmaps.
• Proven experience in creative systems production.

Responsibilities

• Lead brand design operations across events.
• Manage project timelines, budgets, and resourcing.
• Collaborate with leadership and external partners.

Skills

Project Management

Creative Production

Strategic Planning

Communication

Detail Orientation

Education

10+ years experience in similar roles

Job description

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless.

What you’ll do

You will be responsible for leading brand design operations and creative production across all of Stripe’s internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the Design team overseeing execution of every design detail before an event.

Responsibilities

• Roadmap development and management
  
• Budget oversight and management
  
• Project scoping, timelines and resourcing
  
• Develop strong relationships and trust with partner teams
  
• Drive visibility and strong communication across Brand Studio and partner teams
  
• Identify new ways to scale and build actionable paths forward
  

Manage a high volume of simultaneous projects, ranging from small to large scale

Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done

Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces

Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors

Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack

Source, onboard, and oversee external creative agencies

Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership

Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team

Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals

Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes

Who you are

Creative program managers at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale.

The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.

• 10+ years of experience in similar roles and industries
  
• Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
  
• Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
  
• Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process
  
• Proven excellence in producing creative systems that are optimized for scale and growth
  
• Highly detail oriented and excel at simplifying complexity
  
• Strong track record successfully influencing outcomes both internally and with agency partners
  
• Can balance optimizing for speed and quality, with high craft and quality creative work
  
• Are persuasive in explaining your work, process, and decisions
  
• Excellent organization and presentation skills, and excel in written and verbal communication
  
• Are passionate about Stripe’s mission
  

A remote location, in most cases, is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently or plan to live.

The annual US base salary range for this role is $167,300 - $250,900. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.