Staff Design Program Manager

Triwill Group; New York (NY); Hybrid; USD 143,000 - 179,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Mental health benefits

Family building benefits

Child care

401(k) match

Paid holidays & PTO

Paid parental leave

Commuter benefits

Lyft credits

Lyft Pink membership

Job summary

Lyft is seeking a Staff Design Program Manager for the Global Growth organization. You will own the roadmap and end-to-end execution for design projects across Product Design, UXR, Content Design, and AI tooling.

You’ll partner with design, engineering, marketing, legal, and product to scope work, set timelines, and drive delivery, while building visibility into project health for design leadership. You will bring 7+ years of design program management experience, navigate ambiguity, and

Qualifications

• 7+ years in design program management, product design, or a relevant design industry role.
• Demonstrated ability to drive complex, cross-functional programs with multiple stakeholders and workstreams.
• Comfort with ambiguity and ability to plan and execute with minimal oversight."
• Strong written and verbal communication; ability to tailor directions for different audiences.

Responsibilities

• Own roadmap and execution for projects end-to-end.
• Drive program management for the Global Growth design team.
• Shape and document workflows and processes to improve speed and effectiveness.
• Coordinate with design, engineering, marketing, legal, and product to scope work, set timelines, and manage delivery.
• Build visibility into project health, team utilization, and priorities for design leadership.
• Lead planning and prioritization across cross-functional teams.
• Facilitate design reviews and planning sessions.
• Introduce AI fluency to program management and adopt new tools like AI assistants.

Skills

Program management

Cross-functional collaboration

AI tooling familiarity

Communication

Tools

Figma

Jira

GitHub

Job description

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is seeking a Staff Design Program Manager for the Global Growth organization. Design Foundations is the infrastructure layer of Lyft's design organization — the systems, standards, and processes that every product team depends on. This role sits at the center of that work, owning program management across Product Design, UXR, Content Design, and AI tooling.

Design Program Managers are strategic partners with design leads, leading and driving the design work forward everyday. You will work across teams to shepherd and manage the delivery of design and customer experiences to completion. You’re a strong strategic thinker, you can execute the small tasks well, and you take a creative approach to operational challenges. You’re savvy at connecting the dots, and being a trusted partner to cross functional peers at Lyft. You’ll be a leader within the design organization and an advocate for the Design+ team and the design process.

Responsibilities:

• Own roadmap and execution for projects end-to-end
• Drive program management for the Global Growth design team
• Shape and document workflows and processes that make the team faster and more effective
• Partner with design, engineering, marketing, legal, and product to scope work, set timelines, and manage delivery
• Build and maintain visibility into project health, team utilization, and priorities for design leadership
• Lead planning and prioritization across cross-functional teams — balancing competing inputs without losing sight of the goal
• Facilitate design reviews, retros, and planning sessions
• Bring AI fluency to program management work — use tools like Figma, Jira, and AI assistants to accelerate your own workflow, and help the team adopt new tools effectively

Experience:

• 7+ years in design program management, product design, or a relevant design industry role
• Demonstrated ability to drive complex, cross-functional programs with multiple stakeholders and workstreams
• Comfort with ambiguity — you can take a loosely defined problem, build a plan, and move without heavy oversight
• Strong written and verbal communication; you know how to give direction clearly and tailor it to the audience
• Hands-on familiarity with AI tools and a genuine interest in how they change the way design teams work
• Experience with Figma, Jira, and GitHub a plus
• Attention to detail and organizational rigor; you don't let things fall through the cracks
• Resilience — design orgs are dynamic, priorities shift, and this role requires someone who stays grounded

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan with company match to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the New York City area is $143,000 - $178,750, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.