Staff Data Analyst

Upstart; Snowflake (AZ); Remote; USD 157,000 - 218,000; Full time

Job summary

An innovative company is seeking a Staff Data Analyst to join their Servicing Analytics team. In this pivotal role, you will leverage your analytical expertise to drive data-driven decision-making, enhance operational efficiency, and support strategic initiatives. You will collaborate with cross-functional teams, mentor junior analysts, and develop business intelligence tools that empower stakeholders. This role offers the opportunity to make a significant impact in a digital-first environment, where your insights will shape the future of lending. If you are passionate about analytics and eager to contribute to a mission-driven organization, this is the perfect opportunity for you.

Benefits

Competitive Compensation

Comprehensive medical, dental, and vision coverage

401(k) with company match

Employee Stock Purchase Plan (ESPP)

Life and disability insurance

Generous holiday and vacation leave

Parental and family care leave programs

Annual wellness reimbursement programs

Social activities and team events

Catered lunches and snacks

Qualifications

• 8+ years in analytical roles in tech and finance.
• Strong SQL and Python skills with a focus on credit analytics.
• Experience with large datasets and data pipelines.

Responsibilities

• Lead development of analytics for servicing initiatives.
• Create executive presentations to communicate findings.
• Collaborate with engineering to enhance data capabilities.

Skills

SQL

Python

R

Analytical storytelling

Data modeling

A/B testing

Education

Degree in Economics

Degree in Statistics

Degree in Mathematics

Degree in Engineering

Degree in Data Science

Tools

Databricks

DBT

Looker

Snowflake

Redshift

Tableau

Mode

Job description

About Upstart

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than two-thirds of Upstart loans are approved instantly and are fully automated.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team:

Upstart’s Servicing Analytics team plays a critical role in providing analytical capability for Upstart's servicing functions to enable data-driven decision making. We leverage our analytical and technical skills to support our partners with a multitude of services.

As the Staff Data Analyst on the Servicing Analytics team, you will play a pivotal role in influencing Upstart’s success. Partnering closely with our Servicing product management, Operations, engineering, and ML teams, you’ll work directly with key stakeholders, helping drive understanding, insights, decision-making, and data infrastructure relating to the development, optimization, and enhancement of our recoveries and collections strategy. You’ll contribute to key areas such as identifying areas of opportunity via business reviews with leaders and product experiments, and driving operational efficiency. This role involves conducting in-depth analyses, building business intelligence pipelines, designing A/B tests, and collaborating with cross-functional teams to drive impacts.

How you’ll make an impact:

1. Lead the development of analytical capabilities to support servicing initiatives and drive efficiency improvements.
2. Create regular executive-level presentations to communicate findings and strategic recommendations.
3. Design experiments and conduct quantitative analysis to test hypotheses about our users and the way they interact with our servicing initiatives, and collaborate with partners to prioritize the right problems and opportunities.
4. Collaborate with analytics engineering and software engineering to continuously up-level our servicing data capabilities, making new data available as the business expands, and accelerate time to insights.
5. Develop and maintain business intelligence tools to support reporting and decision-making.
6. Mentor junior team members while fostering a culture of excellence in data and analytics, positioning the team as a hub of expertise and innovation.

Minimum Qualifications:

• 8+ years work experience in increasingly senior analytical roles in technology and finance industry.
• Strong background in credit, product, or operations analytics, with hands-on proficiency in SQL, Python and/or R.
• Exceptional track record of deriving actionable insights from analysis and analytical storytelling.
• Experience working with large datasets, unstructured data, data modeling, and data pipelines using tools like Databricks, DBT, Looker, Snowflake, Redshift, Tableau, Mode.
• Degree in Economics, Statistics, Mathematics, Engineering, Data Science or other quantitative fields, providing a solid grounding in analytical and problem-solving skills essential for success.

Preferred Qualifications:

• Strong analytical and quantitative background with experience in conducting and evaluating A/B tests, ideally in Financial and/or Operational related fields.
• Expertise in consumer lending, and knowledge of post origination servicing and/or operations.
• Skilled at crafting executive-ready narratives around complex business topics and successfully influence VP+ decision making.
• Demonstrated ability to work collaboratively and in deep partnership with cross-functional teams.
• Demonstrated ability to balance multiple workstreams and priorities; experience influencing up and cross-functionally to maximize positive impact to the organization.
• Experience in coaching and mentoring junior team members on technical subjects.

Position location: This role is available in the following locations: Remote.

Travel requirements: As a digital-first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to still spend high-quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

What you'll love:

• Competitive Compensation (base + bonus & equity).
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart.
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings.
• Employee Stock Purchase Plan (ESPP).
• Life and disability insurance.
• Generous holiday, vacation, sick and safety leave.
• Supportive parental, family care, and military leave programs.
• Annual wellness, technology & ergonomic reimbursement programs.
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering.
• Catered lunches + snacks & drinks when working in offices.

#LI-REMOTE

#LI-Associate

At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).

United States | Remote - Anticipated Base Salary Range

$157,000—$217,500 USD

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [e-mail]

https://www.upstart.com/candidate_privacy_policy