Staff Conversation Designer, Commerce

Google; Pittsburgh (Allegheny County); On-site; USD 178,000 - 265,000; Full time

Job summary

An established industry player is seeking a talented Conversation Designer to create seamless and natural interactions for digital systems. This role involves collaborating with multi-disciplinary teams to gather insights and inform design, while working on innovative projects that enhance user experiences across various surfaces. The ideal candidate will have extensive experience in product design and UX, with a strong portfolio. This is an exciting opportunity to contribute to a leading company's mission of enhancing the shopping journey for consumers and supporting retailers in the digital landscape.

Qualifications

• 8+ years of experience in product design or UX.
• Portfolio showcasing relevant work is required.

Responsibilities

• Influence stakeholders to support design strategies.
• Drive innovative design solutions to user and business problems.

Skills

Product Design

User Experience (UX)

Stakeholder Influence

Cross-functional Collaboration

Education

Bachelor's degree in Design or related field

Master's degree in Design or related field

Job description

corporate_fare Google place Mountain View, CA, USA ; San Francisco, CA, USA ; +3 more ; +2 more

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.

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info_outline X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; San Francisco, CA, USA; New York, NY, USA; Pittsburgh, PA, USA.

Minimum Qualifications:

• Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 8 years of experience in product design or UX.
  
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link and/or access instructions).
  

Preferred Qualifications:

• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• 12 years of experience in product design or UX.
  
• 5 years of experience working in a complex, cross-functional organization.
  
• 4 years of experience leading design projects.
  
• 3 years of experience working with executive leaders.
  

About the Job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a Conversation Designer, you’ll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You’ll work on multiple projects simultaneously, deal with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you’ll create flows, prompts, and multi-modal interaction patterns.

People shop on Google more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users. The mission for Google Commerce is to be an essential part of the shopping journey for consumers - from inspiration to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today’s digital world.

The US base salary range for this full-time position is $178,000-$265,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Influence stakeholders across functions to gain support for design strategies.
  
• Drive the development of innovative design solutions to user, product, and business problems.
  
• Drive a holistic design process, design system, or design language across teams or products.
  
• Drive design solutions based on user insights, business needs, and industry trends that further business outcomes.
  
• Provide direction to UX designers in creating design concepts for product ideation and/or user research/testing.
  

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.