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Staff Content Designer
TieTalent
Montana
On-site
USD 129,000 - 207,000
Full time
Yesterday
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Job summary
A leading company in software development is seeking a Staff Content Designer in Montana. The role involves shaping content strategy, collaborating with various teams, and managing documentation for products. The ideal candidate has extensive experience in technical writing and a strong educational background in related fields. This position offers a competitive salary reflecting the applicant's expertise and contributions.
Benefits
401(k) match
Comprehensive employee benefits package
Restricted Stock Units granted at time of hire
Discretionary annual bonus
Qualifications
- 6+ Years in software technical writing or product documentation.
- Familiarity with Lean UX/Agile environment.
- Portfolio or samples of previous work is required.
Responsibilities
- Responsible for managing the content lifecycle for multiple products.
- Collaborate with product managers, user experience designers, and SMEs.
- Deliver outstanding documentation, user assistance, and product copy.
Skills
Content Strategy
User Experience
Agile
Technical Writing
Education
BA/BS in Technical Communication
Master's degree preferred
Job description
About
The
Staff Content Designer
helps shape the vision and voice of Workiva's platform. This person is a strategic thinker with in-depth knowledge of content strategy and a proven understanding of how content design influences the overall user experience. This person is skilled at aligning and partnering with stakeholders from User Experience, Product, Support, Marketing, and other SMEs to create and shape the strategy for written technical content for Workiva products and solutions, including help articles, product copy, digital adoption assets, and other support content. What You'll Do Strategy & Planning Helps ensure the success of a rapidly growing user base
Responsible for managing the content lifecycle for multiple products and solutions, while ensuring consistency and clarity across all classes of content
Collaborate with product managers, user experience designers, and subject matter experts to create a world-class user experience
Help develop and support content strategy for the product
Content Production Develop content to increase users' ability with and utilization of products and features
Define and document platform-wide content standards and naming conventions
Follow audience-centered and iterative methods to understand content needs
Anticipates and plans for future content needs for large projects based on company priorities
Deliver outstanding documentation, user assistance, and product copy
Assist internal teams with content and writing requests as needed
Leadership Responsible for the UX content outcomes across a broad area of the application
Innovate, coordinate, and iterate on team processes and approaches to optimize quality and productivity
Build content and writing skills of other content producers by offering critical feedback and organizing formal and informal development opportunities
Participates in recruiting, hiring, and developing team members either as a formal manager or informal mentor
What You'll Need Minimum Qualifications 6+ Years in software technical writing or product documentation
Experience with web or software applications and creating technical content for end users
Familiarity with Lean UX/Agile environment
BA/BS in Technical Communication, English, Digital Media, Human-Computer Interaction, or related discipline, or an equivalent combination of education and experience
Portfolio or samples of previous work is required
Preferred Qualifications Excellent Verbal, Written, And Interpersonal Communication Skills
Self-motivated with strong propensity for action, results and continuous improvement
Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously
Ability to negotiate, collaborate, and influence involved stakeholders
Ability to provide mentorship, vision, and skill leadership to other writers
Uncanny attention to detail and customer focus
Master's degree preferred
Working Conditions & Travel Requirements Up to 10% travel
Reliable internet access for any period of time working remotely, not in a Workiva office
How You'll Be Rewarded Salary range in the US: $129,000.00 - $207,000.00
A discretionary bonus typically paid annually Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
Nice-to-have skills
The
Staff Content Designer
helps shape the vision and voice of Workiva's platform. This person is a strategic thinker with in-depth knowledge of content strategy and a proven understanding of how content design influences the overall user experience. This person is skilled at aligning and partnering with stakeholders from User Experience, Product, Support, Marketing, and other SMEs to create and shape the strategy for written technical content for Workiva products and solutions, including help articles, product copy, digital adoption assets, and other support content. What You'll Do Strategy & Planning Helps ensure the success of a rapidly growing user base
Responsible for managing the content lifecycle for multiple products and solutions, while ensuring consistency and clarity across all classes of content
Collaborate with product managers, user experience designers, and subject matter experts to create a world-class user experience
Help develop and support content strategy for the product
Content Production Develop content to increase users' ability with and utilization of products and features
Define and document platform-wide content standards and naming conventions
Follow audience-centered and iterative methods to understand content needs
Anticipates and plans for future content needs for large projects based on company priorities
Deliver outstanding documentation, user assistance, and product copy
Assist internal teams with content and writing requests as needed
Leadership Responsible for the UX content outcomes across a broad area of the application
Innovate, coordinate, and iterate on team processes and approaches to optimize quality and productivity
Build content and writing skills of other content producers by offering critical feedback and organizing formal and informal development opportunities
Participates in recruiting, hiring, and developing team members either as a formal manager or informal mentor
What You'll Need Minimum Qualifications 6+ Years in software technical writing or product documentation
Experience with web or software applications and creating technical content for end users
Familiarity with Lean UX/Agile environment
BA/BS in Technical Communication, English, Digital Media, Human-Computer Interaction, or related discipline, or an equivalent combination of education and experience
Portfolio or samples of previous work is required
Preferred Qualifications Excellent Verbal, Written, And Interpersonal Communication Skills
Self-motivated with strong propensity for action, results and continuous improvement
Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously
Ability to negotiate, collaborate, and influence involved stakeholders
Ability to provide mentorship, vision, and skill leadership to other writers
Uncanny attention to detail and customer focus
Master's degree preferred
Working Conditions & Travel Requirements Up to 10% travel
Reliable internet access for any period of time working remotely, not in a Workiva office
How You'll Be Rewarded Salary range in the US: $129,000.00 - $207,000.00
A discretionary bonus typically paid annually Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com.
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
Nice-to-have skills
- Content Strategy
- User Experience
- Agile
- Technical Writing
- Montana, United States
- Content
- Product Owner / Product Manager
- Agile Coach / Scrum Master
- English
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