Staff Cloud Operations Engineer

Branch; United States; Remote; USD 185,000 - 200,000; Full time

Benefits offered by this job

Stock options

Medical/dental/vision insurance

Home-office stipend

401k

Job summary

Branch is seeking a Staff Cloud Operations Engineer to join our Cloud Ops team. You will design, implement, and maintain our cloud infrastructure in GCP, ensuring security, compliance, and reliability while building automation to reduce toil.

You will collaborate with multiple teams across the company, drive incident response, and support 24/7 on‑call operations, focusing on observability and scalable systems in a remote US environment.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
• Five+ years in cloud infra engineering (preferably GCP).
• Experience with monitoring, logging, tracing.
• Proficient in Python, Bash, Java, or Go.
• Experience with Docker and Kubernetes.
• Security collaboration with networks/app teams is a plus.
• Familiar with AI tools to accelerate work.

Responsibilities

• Coordinate cross-functional work across departments and automate workflows (crons, n8n, Airflow).
• Run outage incidents and manage incidents per compliance requirements.
• Maintain and improve incident response tooling and observability across the stack.
• Ensure cloud infra meets security and regulatory standards.
• Design, implement, and maintain GCP infrastructure for scalability and availability.
• Build automation to reduce toil and enable self-healing production systems.
• Troubleshoot issues and provide support for cloud infra and observability tools.

Skills

GCP

Observability

Python

Bash

Java

Go

Docker

Kubernetes

Security

AI tooling

On-call

Education

Bachelors degree in CS/Engineering

Tools

Terraform

Ansible

Chef

Git

Job description

About us

Branch is on a mission to empower workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We’re committed to building and delivering more inclusive, transparent, and frictionless financial products.

Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented tomorrow. As a member of our team, your voice and creativity matter—and they can directly impact our products, company, and culture.

We not only focus on attracting great talent from across the country, but also on building teams that help that talent thrive. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together.

Come join our team as we develop new ways to improve the lives of working Americans.

About the role

We're looking for a Staff Cloud Operations Engineer to join our Cloud Ops team.

Key Responsibilities

• Effectively coordinate with both technical and non-technical staff across departments; this role involves a good amount of cross-functional collaboration, including partnering on workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes.
• Comfortable with the process side of an Ops team: running outage incidents, working within compliance requirements, coordinating sprints, collecting metrics to report up to management, and maintaining documentation.
• Maintain and improve incident response process and tooling, ensuring accurate, reliable, and proactive monitoring across the application stack.
• Ensure that our cloud infrastructure is compliant with relevant security and regulatory standards.
• Design, implement, and maintain our cloud infrastructure in GCP.
• Ensure our cloud infrastructure is scalable, secure, and highly available.
• Build automation that reduces toil and enables infrastructure to self-heal during production incidents.
• Troubleshoot issues and provide support for our cloud infrastructure and observability tools.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Professional, expert level experience in cloud infrastructure engineering (preferably GCP) with minimum 5 years experience.
• Experience with observability tools and processes, such as monitoring, logging, and tracing.
• Strong experience in at least one programming/scripting language such as Python, Bash, Java, or Go.
• Experience with containerization technologies such as Docker and Kubernetes.
• Experience collaborating with network and application security teams; ability to make sound security-informed judgments is a plus.
• Comfortable leveraging AI tools to accelerate work. The company provides access to Claude, and integrates Copilot and Gemini into automation workflows; we expect engineers to use these effectively and look for opportunities to apply them.
• Ability to work in a 24/7 on call rotation.

Nice to Haves

• Familiarity with CI/CD pipelines and Git.
• Collaboration experience with Data Engineering teams.
• Experience with automation and configuration management tools such as Terraform, Ansible, or Chef.
• Previous experience in a 24/7 on call environment.
• Mentorship or technical leadership experience; comfortable directing the work of junior engineers on a project basis, though this is not a day-to-day people management role.

Compensation

The base salary range for this role is$185-200k. The salary range displayed reflects an average base salary range for the position across all the U.S. The base salary offered to an applicant could be higher or lower based on each applicant's specific skill set, depth of experience, relevant education or training, etc.

Location

This position is classified as REMOTEwithin the United States of America.

We are unable to hire candidates located outside of the domestic U.S.

Benefits

• Market-leading medical, dental, and vision insurance
• Stock options
• Free Premium-Tier Origin Financial Wellness subscription
• Monthly home-office stipend
• 401k (TransAmerica)
• 12-weeks paid parental leave for birthing and non-birthing parents
• Flexible time off + sick and safe time
• 11 paid company holidays
• Branch@Branch Same Day Pay Option

Identity Verification

As part of our application process, you'll receive a separate email from Greenhouse shortly containing a unique identity verification link. This step, powered by Persona, helps us confirm applicant identities and keep our hiring process secure for everyone.

Upon identity verification, all biometric data is deleted. If you need support completing this application, please reach out to [e-mail]

Working at Branch

A remote-first company with employees located throughout the U.S., Branch emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, customer success, and sales teams can all thrive together. Learn more about what we do in this video!

Our collaborative spirit has helped us become an award-winning FinTech company, with Branch’s innovation and workplace recognized across industries. Branch has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and EY Entrepreneur of the Year, Heartland, among others.

Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about

Branch is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Must be currently authorized to work in the USA without sponsorship or transfer.

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