Staff Assistant I – CalAIM (N340)

Heluna Health; Los Angeles (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Staff Assistant I to support vital programs aimed at combating homelessness. This role involves providing technical assistance and specialized clerical duties for the CalAIM program, ensuring data quality, and assisting executive leadership. The position is ideal for someone with strong organizational skills and proficiency in Microsoft Office Suite, looking to make a meaningful impact in a supportive environment. Join a team committed to enhancing the lives of individuals in need and help drive initiatives that promote stability and independence.

Qualifications

• Proficient in Microsoft Office Suite with strong clerical skills.
• One year of experience in a secretarial or supervisory role.

Responsibilities

• Support Community Supports programs through clerical tasks and data entry.
• Assist in the submission of reauthorization paperwork and maintain training calendars.

Skills

Microsoft Office Suite

Clerical Skills

Data Entry

Communication Skills

Problem-Solving

Education

One year experience in secretarial or supervisory clerical capacity

Tools

Word

Excel

PowerPoint

Access

Adobe Reader

Outlook

Skype

Job description

Salary Range: $21.75 - $30.44 Per Hour

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS). HFH supports the Los Angeles County Homeless Initiative recommendations to address and combat homelessness in the communities within Los Angeles County. With more than 2,500 beds in its inventory, the HFH Interim Housing Program serves individuals with complex health and/or behavioral health conditions who need a higher level of support services than is available in most shelter settings. The program offers temporary housing in a stable environment to assist clients in stabilizing, increasing independence, and completing permanent housing goals. The State of California’s Department of Health Care Services (DHCS) is implementing the California Advancing and Innovating Medi-Cal (CalAIM) program, which covers some of the costs of recuperative care and housing navigation services for Medi-Cal beneficiaries who meet criteria. DHS HFH is responsible for the daily oversight and implementation of the CalAIM initiative specifically regarding Recuperative Care and Housing Navigation.

The Staff Assistant I position will support the Community Supports programs for Recuperative Care and Housing Navigation services in interim housing. This position will be responsible for providing technical assistance and highly specialized clerical duties, tasks, and functions for the CalAIM program, as well as to HFH executive leadership and management as required. The position will function in a support capacity to the Assistant Staff Analysts who are leading the development of workflows specific to the Community Supports. The Staff Assistant II will also be responsible for ensuring data quality, completion of relevant assessments, service plans, and updates from providers.

ESSENTIAL FUNCTIONS

• Responsible for data entry and referral submission for the enrollment of participants in CalAIM.
• Supports analyst-level staff in the submission of reauthorization paperwork to Managed Care Plans (MCPs).
• Performs skilled clerical and typing duties requiring a working knowledge of clerical functions involved and the use of initiative and judgment.
• Processes, edits, and creates/develops an array of various documents (e.g., Word, Excel documents, etc.).
• Frequent use of an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, etc.
• Screens and triages inquiries and telephone calls; furnishes requested information, refers inquiries, calls, and emails to others better qualified to assist, and personally takes care of inquiries and calls which do not require the attention of HFH personnel.
• Makes appointments and arranges conferences, trainings, and meetings for HFH personnel as applicable; coordinates and schedules applicable internal and external personnel with respect to HFH trainings, meetings, events, etc.; maintains training calendars, vacation calendars, etc. as needed.
• Prepares and photocopies meeting materials, agendas, handouts, training materials, presentations, etc.; prepares and distributes internal and external notices, bulletins, letters, and memoranda as applicable; develops and maintains office files specific to supply requests, time off requests, personnel files, trainings, etc.
• Attends meetings as needed with HFH personnel, takes notes, prepares meeting minutes, action items, etc.
• May prepare and/or assist in the preparation of reports, spreadsheets, documents, literature, material, forms, etc.; may search records and files for data in which a required sampling of information is needed.
• May assist in the collection, analysis, and/or interpretation of data as needed.
• May have inadvertent access to confidential HFH client data information.
• Performs other clerical, general administrative/technical assistance duties as assigned.

JOB QUALIFICATIONS

Education/Experience

One year experience in a highly responsible secretarial capacity or a supervisory clerical capacity.

Certificates/Licenses/Clearances

• Successful clearing through the Live Scan process with the County of Los Angeles.
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Other Skills, Knowledge, and Abilities

• Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, etc.
• Able to multi-task and set workload priorities for time-sensitive projects/tasks.
• Ability to problem-solve and make recommendations to processes, policies, etc.
• Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
• Able to work in a very diverse environment and with diverse individuals.
• Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.

PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Frequently

Handling / Fingering: Occasionally

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 15 lbs.

Push/Pull: Occasionally - Up to 15 lbs.

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable: Not required for essential functions

Occasionally: (0 - 2 hrs./day)

Frequently: (2 - 5 hrs./day)

Constantly: (5+ hrs./day)

WORK ENVIRONMENT

Currently Remote Work and a General Office Setting, Indoors Temperature Controlled.

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision-making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they