Staff AI UX Product Designer

LegalZoom; Austin (TX); Hybrid; USD 141,000 - 225,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Disability Insurance

Wellness benefits

Job summary

LegalZoom’s product design team operates at the intersection of problem solving, craft, and code. We ship cohesive experiences across platforms while modernizing our design system and building in-code prototypes for handoff to engineering.

You will frame ambiguous problems, extend the design system, and ship AI-enabled features with a strong emphasis on real data and user impact. Collaboration with product and engineering is essential in a fast-paced hybrid environment.

Qualifications

• Experience shipping products at a startup or new venture with measurable outcomes.
• Proven ability to design and build with AI as a primary toolkit.
• Comfort working through ambiguity and delivering working prototypes quickly.

Responsibilities

• Frame ambiguous problem spaces and explore different directions.
• Identify gaps in the design system and build new patterns and components.
• Build and ship prototypes at production quality using real data and interactions.
• Take features from requirements to shipped experience using AI tools, collaborating with engineering.
• Evaluate AI-generated work against design intent and refine it.

Skills

Startup experience

AI tooling

Ambiguity handling

Communication

Git/GitHub

Prompt scaffolding

Tools

Claude Code

GitHub

Job description

Description

About LegalZoom

LegalZoom is on a mission to help people navigate the legal system with confidence and clarity. As a leader in online legal services for over 25 years, we combine technology, attorney-led solutions, and expertise to protect the aspirations, lives, and legacies of millions of customers. If you're ready to contribute to a collaborative, diverse, and distributed group of creative thinkers and problem-solvers, we can't wait to meet you. This hybrid position will work remotely as well as onsite in our Sherman Oaks, Austin, or Mountain View office.

Human-in-the-Loop

At LegalZoom, we operate with a human-in-the-loop model, where AI enhances human judgment rather than replacing it. We believe the strongest outcomes for our customers come from thoughtfully integrating human expertise with AI capabilities to improve accuracy, safety, and decision-making. To align with our AI-integrated operating model, our interview process will assess AI fluency, curiosity, and measurable/impactful workflow integration.

Overview

LegalZoom's product design team works at the intersection of problem solving, craft, and code. Our customers come to us at high-stakes moments in complex, trust-centered decisions, and their expectations for how that experience should feel are evolving fast. The product needs to simplify that complexity, drive real value, and deliver cohesive product and brand experiences throughout. That means modernizing our core design system, raising the bar for how design creates impact on user experience and trust, and building coherent experiences across platforms. It also means working in code: exploring design directions quickly through prototyping, then applying our craft to build high-quality working code and hand off directly to engineering.

You Stand Out If

• You've worked at a startup and can point to products you shipped that drove measurable customer or business outcomes.
• You've been designing and building with AI as your primary toolkit for two or more years, with a clear impact on what you delivered.
• You work fast through ambiguity: you find the right problem, generate ideas, and get to a working version quickly.
• You spot opportunities and act on them, whether that means prototyping an unsolicited concept or picking up a rough idea and making it real.

You will

• Frame ambiguous problem spaces and explore genuinely different product directions before converging on one.
• Identify gaps in the design system and build new patterns and components that integrate with its architecture.
• Build and ship functional prototypes at production quality using real data and real interactions.
• Take features from requirements to shipped experience using AI development tools, contributing directly to front-end implementation.
• Evaluate AI-generated work against your design intent and refine it directly.
• Collaborate with product and engineering on roadmap priorities, and use AI to move faster through design iteration and validation.
• Mentor peers and raise the craft and quality bar for the team.

You have

• Strong design fundamentals: you defend a direction with evidence and explore meaningfully different approaches before converging.
• Comfort working from ambiguity, before a problem has a spec or a system has documentation.
• A strategic perspective: you connect the decision in front of you to where the product and team are headed.
• Experience building products from zero to one at a startup, an internal venture, or a small team inside a larger organization.
• High autonomy: you can scope your own work, make design calls with incomplete information, and ship without waiting for perfect conditions.
• Sustained, daily experience building with AI development tools (Claude Code or equivalent) as a core part of how you design.
• Fluency with Git and GitHub: branches and pull requests as part of how you ship.
• Experience scaffolding prompts and context to keep AI output consistent across a project.
• A track record of extending a design system, building what it needs rather than working around what it has.
• Clear communication and the ability to influence people who don't report to you.

The salary range for this role is ($140,500-$224,800). Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include:
• Fertility
• Mental Health
• One Medical
• Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.