Staff Accountant I

Buxton; United States; On-site; USD 52,000 - 68,000; Full time

Job summary

Audiense is seeking a Staff Accountant I to support day-to-day accounts receivable, customer billing support, and tax functions for all Audiense entities. This role collaborates with Sales, Customer Success, Legal, and Finance to ensure timely collections and accurate records.

The position also covers tax reconciliations, month-end close support, and process improvements, requiring strong Excel skills and attention to detail. Occasional travel to the Dallas-Fort Worth area may be required.

Qualifications

• Bachelor's degree in Accounting or related field required.
• 1–3 years of accounting or accounts receivable experience preferred.
• Experience with ERP systems (NetSuite preferred).
• Experience with Salesforce, HubSpot, Avalara, or similar applications is a plus.
• Strong understanding of accounts receivable processes.
• Basic knowledge of sales tax and VAT compliance.
• Excellent written and verbal communication skills.
• Strong analytical and reconciliation skills.
• Highly organized with exceptional attention to detail.
• Ability to prioritize multiple assignments and meet deadlines.
• Proficiency in Microsoft Excel, including pivot tables, lookups, and data analysis.

Responsibilities

• Manage collections for all Audiense entities.
• Monitor aging reports and follow up on past-due accounts.
• Maintain collection notes and histories in Salesforce and HubSpot.
• Prepare and distribute customer account statements.
• Respond to billing inquiries and resolve payment issues.
• Escalate delinquent accounts as needed.
• Assist with collection agency referrals and bad debt recommendations.
• Handle customer email inquiries and onboarding forms.
• Coordinate with Sales and Customer Success to resolve account issues.
• Maintain sales tax exemption certificates in Avalara and prepare tax reconciliations.
• Assist with monthly and quarterly tax filings and VAT schedules.
• Reconcile AR aging to GL and prepare bad debt reserve schedules.
• Support month-end close and annual audits.
• Contribute to process improvements and automation initiatives.

Skills

Communication

Analytical skills

Organization

Excel proficiency

Education

Bachelor's degree in Accounting

Tools

NetSuite

Salesforce

HubSpot

Avalara

Job description

Audiense Is a Next-generation Analytics-to-action Platform That Helps Organizations Deeply Understand And Strategically Activate Their Consumers. We’ve Brought Together The Strengths Of Three Category-leading Brands — Buxton, Elevar, And Audiense — Into One Integrated, Insight-driven Solution

Buxton by Audiense – 30+ years of predictive modeling and location intelligence expertise.

Elevar by Audiense – Industry-leading eCommerce tagging, event tracking, and revenue attribution tools.

Audiense – Award-winning audience segmentation and social consumer intelligence for global brands.

Together, we help brands across industries, from retail to CPG to media, make faster, smarter, and more confident decisions that fuel real-world growth.

Please note that this role will require occasional travel to the corporate office based in Dallas-Fort Worth, for events such as team meetings, training sessions and other collaborative activities.

We're looking for a Staff Accountant I, who will be responsible for supporting the day-to-day accounts receivable, customer billing support, and tax functions for all Audiense entities. This role works closely with Sales, Customer Success, Legal, and Finance to ensure timely collections, accurate customer records, compliance with sales tax and VAT requirements, and the integrity of accounts receivable reporting.

What You’ll Do

Accounts Receivable & Collections

• Manage the collections process for all Audiense entities.
• Monitor customer aging reports and proactively follow up on past-due accounts.
• Maintain detailed collection notes and communication history within Salesforce and Hubspot.
• Prepare and distribute customer account statements.
• Respond to customer billing inquiries and resolve payment issues promptly.
• Escalate delinquent accounts to management when appropriate.
• Assist with collection agency referrals, legal support, and bad debt recommendations as needed.

Customer Support

• Manage the customer email inbox and respond to customer inquiries.
• Process customer onboarding forms and complete customer account setup in Scout and other internal systems.
• Review and respond to Finance-related HubSpot tickets within established service levels.
• Coordinate with Sales and Customer Success to resolve customer account issues.

Tax Compliance

• Maintain customer sales tax exemption certificates in Avalara.
• Review exemption documentation for completeness and compliance.
• Prepare monthly and quarterly sales tax reconciliations.
• Assist with sales tax filings and reporting.
• Prepare VAT supporting schedules for applicable international entities.
• Work with external tax advisors as required.

Account Reconciliations & Reporting

• Reconcile the Accounts Receivable aging report to the general ledger each month.
• Prepare monthly bad debt reserve schedules.
• Analyze delinquent accounts and recommend reserve adjustments.
• Maintain bad debt tracking schedules and supporting documentation.
• Assist with month-end close related to accounts receivable.
• Support annual audit requests related to receivables, taxes, and customer accounts.

Process Improvement

• Recommend improvements to collection processes and customer communications.
• Assist with system implementations and process automation initiatives.
• Develop and maintain accounting procedures and documentation.

Other Responsibilities As Needed

• Assist with month-end close, year-end activities, and annual audit support.

What You’ll Bring

• Bachelor's degree in Accounting or a related field required.
• 1–3 years of accounting or accounts receivable experience preferred.
• Experience with ERP systems (NetSuite preferred).
• Experience with Salesforce, HubSpot, Avalara, or similar business applications is a plus.
• Strong understanding of accounts receivable processes.
• Basic knowledge of sales tax and VAT compliance.
• Excellent written and verbal communication skills.
• Strong analytical and reconciliation skills.
• Highly organized with exceptional attention to detail.
• Ability to prioritize multiple assignments and meet deadlines.
• Proficiency in Microsoft Excel, including pivot tables, lookups, and data analysis.
• Ability to work independently while collaborating effectively with cross-functional teams.

Nice To Have

• Bilingual a plus (English and Spanish preferred).