Staff Accountant

Highgate; New York (NY); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

Highgate Hotels in New York is seeking a Staff Accountant to assist the Director of Finance and Assistant Director of Finance in maintaining accurate financial reporting and internal controls. This role focuses on payroll, income audit, and accounts receivable processing, with exposure to monthly close and compliance with company SOPs and regulations.

Ideal candidates have AR and payroll experience, strong Excel and Office skills, and the ability to multitask in a fast-paced hospitality

Qualifications

• College courses in related field and/or related experience in hotel or hospitality environment.
• Proficient in Windows and Microsoft Office (Excel and Word).
• Accounts Receivable and Payroll experience preferred.
• Hotel PMS Opera experience preferred.
• Flexible with long hours, especially during month-end.
• Maintains a warm, professional demeanor with staff and guests.
• Ability to multitask and meet deadlines in a fast-paced setting.

Responsibilities

• Monitor, prepare, and communicate financial reports due dates.
• Handle Income Audit and data entry into BiPortal daily.
• Process payroll using time and attendance systems and record earnings.
• Prepare payroll journal entries and manage AR processing and collections.
• Reconcile invoices and assist monthly close with journal entries.
• Ensure guest satisfaction by resolving issues and supporting Finance leadership.

Education

College courses in related field

Hotel/Hospitality environment experience

Tools

Windows

Microsoft Office

Excel

Word

Hotel PMS Opera

Job description

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Location

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Overview

The Staff Accountant is responsible for assisting the Director of Financeand Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll,Income Auditand Accounts Receivable processing and collections

Responsibilities

• Monitor, prepare, and communicate financial reports in accordance with Highgate Hotels required due dates.
• Income Audit including entering information into the BiPortal on a daily basis.
• Utilize and maintain time and attendance system and process, daily, weekly, and bi-weekly payroll and related information to include verifying payroll information, recording earnings/deductions., etc.
• Prepare and input all required payroll journal entries.
• Maintain responsibility for the daily Accounts Receivable credit, billing, and collection process.
• Monitor payment requirements on groups or functions and process deposits.
• Approve or decline credit requests.
• Complete collection calls on each appropriate outstanding accounts and maintain collection files on each outstanding issue.
• Review and approve the City Ledger transfers daily and communicate to supervisor any deviation from established Accounting policies and procedures.
• Handle customer inquries in a professional and timely manner, provide customers with accurate invoices, statements, and schedules.
• Process returned checks and credit card chargebacks.
• Conduct monthly credit meetings and maintain minutes (including returned checks/chargeback logs, credit trace reports, write-off, bad debt allowances, etc.)
• Partner with the Sales and Events Team by establishing customer credit, including but no limited to application processing, reference checks, credit limitation, direct billing list, and deposit requirements.
• Maintain an efficient collection process to include organized filing and tracing system, issuing letter, monitoring returned checks and charge backs, performing collection calls and preparing bad debt write-offs.
• Update daily revenue reports both for internal distribution and corporate distribution.
• Monitor guest ledger, advance deposit ledger and any other related ledgers to ensure proper internal control.
• Keep management aware of any unusual operation or financial occurances and/or significant deviations.
• Reconcile invoices against ledgers or schedules to ensure accuracy of invoicing.
• Assist in the monthly close process by posting journal entries that are related to daily/monthly responsibilities.
• Ensure overall guest satisfaction by attentive listening and then immediately resolving guest issues or elevatiung to the Director of Finance or General Manager.
• Cross-Train in other areas within the Accounting Department including accounts payable.
• Ability to identify root causes of issues that may affect staff or guests and provide actionable and measurable solutions to improve efficiency, overall work environment, and/or guest experience

Qualifications

• Collegecourses in an associated orrelated fieldand/or related experience in an Hotel or Hospitality environment
• Must be proficient in Windows, Microsoft Office (Intermediate Excel and Basic Word)
• Accounts Receivable and Payroll experience is preferred
• Hotel PMS Opera is preferred
• Flexible and long hours sometimes required, especially during the last and first few days of the month
• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in a professional, attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meeting and trainings.
• Maintain regular attendance in compliance with Highgate Hotels Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Comply with Highgate Hotels Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guests or operational needs.
• Perform other duties as requested by managment.

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Posting Date

This job opening was posted on 11/10/2026 and will remain open for at least 60 days.