Stadium Food Runner - PT

Boyd Gaming; Cincinnati (OH); On-site; USD 27,000 - 38,000; Full time

Job summary

Boyd Gaming is seeking a restaurant service professional to provide exceptional service to guests and fellow team members. Under general supervision, you will assist FOH and BOH with daily duties, ensure proper station setup, and uphold standards according to SOPs.

Key responsibilities include guest engagement, accurate order delivery, and adherence to state and corporate regulations. This role emphasizes teamwork, professionalism, and a neat appearance in a fast-paced environment.

Qualifications

• Excellent English communication is required.
• Experience working in a high-volume restaurant is preferred.
• At least 2 months of on-the-job training or related experience.

Responsibilities

• Interact with guests, explain products, and build positive relationships.
• Maintain knowledge of table numbers, hours of operation, and dress code.
• Serve food from kitchen to tables and assist with expo line as needed.
• Communicate effectively with management, chefs, and staff to address guest needs.
• Adhere to liquor regulations and report tips accurately.

Skills

English communication

High-volume service

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The incumbent in this position is responsible for providing superior service to both the internal employees and external customers. Under general supervision, assist FOH and BOH with their general duties to include everything below and any other duties as assigned.

Qualifications

ESSENTIAL FUNCTIONS

(The following statements are intended as general illustrations of the work in this job class and are not all inclusive for specific positions.)

• Guest interaction is a must. Explain product, ask questions and build positive relationships with the guests.
• Maintain complete knowledge of table/seat/station numbers, hours of operations, proper table set-up and dress code of the restaurant.
• Ensure dining and expo line areas are set up and maintained according to standard.
• Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and other employees.
• Run food orders from the kitchen to the appropriate table, bar seat, guest, and to orders.
• Abide by all State, State Gaming, Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Collect and accurately report tips at the end of the assigned shift.
• Clears, cleans, stocks and sets up cold stations on the server expo line to restaurant standards.
• Discretely clear individual settings from guest tables as each course is completed.
• Provide additional settings, utensils and condiments as needed or requested.
• Use and maintain all assigned areas and equipment in a sanitary, safe and effective manner.
• Maintain a well-groomed, neat and clean appearance.
• Possess the resiliency to deal with difficult guests in all types of business conditions and possess the ability to work harmoniously with coworkers.
• Perform all job functions in conjunction with the guidelines describes in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
• Perform other duties as assigned by management.

JOB QUALIFICATIONS

• Demonstrated ability to communicate effectively in English.
• Demonstrated ability to work in a high volume restaurant.

These skills and abilities are typically acquired through at least 2-months on-the-job training or experience directly related to the accountabilities specified.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.