St. Mary's & Calvert Co Membership Specialist

The Girl Scout Council of the Nation's Capital; Brandywine (MD); On-site; USD 52,000; Full time

Job summary

An established industry player is seeking a passionate Membership Specialist to foster community engagement and support youth leadership. This role involves building lasting relationships with families, volunteers, and community partners to grow membership in St. Mary's and Calvert Counties. You will leverage your skills in relationship-building and customer service to inspire others to join the Girl Scout movement. If you are motivated, creative, and ready to make a difference in the lives of young girls, this opportunity is perfect for you. Join a vibrant team dedicated to empowering the next generation of leaders!

Benefits

100% employer-paid HMO health insurance

3% employer contribution to 403(b)

Generous paid leave benefits

Paid holidays/office closures

Vibrant workplace with a diverse staff

Qualifications

• Passionate about the Girl Scout mission and leadership.
• Ability to positively influence others to join and volunteer.
• Great written and oral communication skills.

Responsibilities

• Support youth and families in joining and volunteering.
• Maintain relationships with adult volunteers through various communication methods.
• Recruit and train volunteers for Girl Scout programs.

Skills

Relationship-building

Customer service

Motivating others

Time-management

Communication skills

Problem-solving

Creativity

Salesforce familiarity

Spanish language

Tools

Microsoft Office

Social media platforms

Video conferencing software

Job description

Job Details

Job Location: Brandywine Office - Brandywine, MD

Position Type: Full Time

Salary Range: $52000.00 - $52000.00 Salary/year

Travel Percentage: Road Warrior

Job Category: Nonprofit - Social Services

About Girl Scouts

Girl Scouts Nation’s Capital is the largest Girl Scout council in the country. It provides Girl Scouts in grades K-12 with opportunities to learn new skills, make friends, and discover the power of youth leadership together.

An Excellent Opportunity

We are seeking staff who excel at building lasting relationships in communities with families, parents, volunteers, and community partners to grow the Girl Scout movement through increasing membership in St. Mary's and Calvert Counties, Maryland. Membership Specialists recruit, engage, and support adults who volunteer with our youth members in their communities.

We are on a mission to build girls of courage, confidence, and character who make the world a better place. The right candidate won’t just be promoting a program. Their work will impact and change future generations!

What Success in this Role Looks Like

• Using your relationship-building skills to support youth, their parents, other caring adults, and community partner organizations to join, volunteer, promote, and give of their time and resources.
• Finding and nurturing interested parties into adult volunteers and youth members.
• Leveraging membership development techniques to reach volunteer and youth member goals.
• Making frequent, unsolicited contacts, through phone, email, and in-person, as well as follow up with warm leads.
• Maintaining strong relationships with adult volunteers through phone calls, emails, video calls, and in-person meetings, including assisting with conflict resolution as the need arises.
• Recruiting for and working with administrative teams of volunteers to serve Girl Scout families.
• Training and being a cheerleader for volunteers on youth and volunteer recruitment.
• Supporting recruitment efforts through Girl Scout programs, including day camps and start-up troops.

Skills Needed for Success

• Passionate about the Girl Scout mission and leadership.
• Love for relationship-building, customer service, and motivating others to act.
• Ability to positively influence others to join and volunteer.
• Drive to achieve individual and team goals.
• Aptitude to hear the word “no” as an opportunity.
• A tenacious and resilient demeanor.
• Creativity, flexibility, and problem-solving abilities to work in new and changing environments.
• Self-motivated and efficient with strong time-management skills.
• Great written and oral communication skills, including public presentations (primarily, in-person; occasionally, virtually).
• Ability to relate well to both adults and children.
• Skilled with Microsoft Office, major social media platforms, and various video conferencing software; familiarity with Salesforce is a plus.
• Ability to work 1–9 PM weekdays on a regular basis, with occasional 9 AM – 5 PM schedule during the week and frequent weekend events.
• Have access to an automobile for daily travel to/from the Brandywine, MD office, communities in St. Mary's and Calvert Counties, and beyond.
• Girl Scout experience, especially as an adult volunteer, is very helpful (but not critical).
• Comfortable and able to converse in Spanish would be useful (but not a must).

Some of Our Benefits

• 100% employer-paid HMO health insurance for employees (dependent coverage, POS, dental/vision available).
• 3% employer contribution to 403(b), plus additional 2% match.
• Generous paid leave benefits.
• Paid holidays/office closures include: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Day, and December 26-31. The Presidential Inauguration Day is also an observed holiday on January 20th every four years. One floating holiday, annually.
• A vibrant workplace with a diverse staff who are dedicated to a common mission to make a difference in our community through Girl Scouting.

Find out more about our commitment to Diversity, Equity, Inclusion, and Accessibility at this link.

The starting salary for this position is $52,000.