St. Albans Transportation Dispatcher

Dairy Farmers of America; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated dispatcher to oversee the scheduling of drivers for farm pickups and deliveries. This role involves coordinating daily distribution of raw milk, ensuring customer satisfaction, and managing logistical challenges. The ideal candidate will have strong problem-solving skills, attention to detail, and the ability to work effectively in a team environment. Join a company that values its employees with comprehensive benefits, including medical, dental, and generous vacation time. If you're ready to take on a dynamic role in the dairy industry, this opportunity is for you!

Benefits

Medical

Dental

Vision

401k Employer Match

Generous vacation

Access to wages on-demand

Qualifications

• 1+ years of experience in the dairy industry preferred.
• High School diploma required.

Responsibilities

• Schedule drivers for farm pickups and deliveries.
• Monitor milk movements and manage customer schedules.
• Communicate issues to drivers and customers.

Skills

Problem-solving skills

Telephone skills

Attention to detail

Multi-tasking ability

Computer skills (MS Office)

Team communication

Mechanical aptitude

Education

High School diploma

Experience in dairy industry

Tools

MS Office (Excel, Word)

SAP business software

Job description

General Purpose:

The dispatcher is responsible for scheduling drivers to cover all farm pickup routes and scheduled deliveries.

Duties and Responsibilities:

• Direct the daily distribution of raw milk loads to cover orders, maintain customer schedules, and monitor for changes.
• Contact drivers with daily delivery schedules.
• Serve as contact for all customer changes and distressed loads.
• Monitor milk movements to assure all producers remain qualified during qualifying months and between Federal Orders. Maximize diversions and transportation credits where applicable.
• Monitor secondary freight costs and work to minimize those costs when scheduling deliveries. Coordinate dispatching and maintain records of all loadouts.
• Communicate customer issues to Field Manager. Communicate driver issues to Lead Dispatcher and Location Manager.
• Be part of on-call rotation including periodic evenings, weekends, and some holidays.
• The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Pay and Benefits:

• Medical
• Dental
• Vision
• 401k Employer Match
• Generous vacation
• We are proud to offer access to your wages on-demand, no need to wait for pay day!
• And more...

Qualifications:

Education and Experience:

• One or more years of experience in dairy industry preferred.
• High School diploma.

Knowledge, Skills, and Abilities:

• Excellent telephone, problem-solving, and people skills.
• Good attention to detail and ability to multi-task.
• Good computer skills including MS Office software (Excel, Word).
• Experience with SAP business software a plus.
• Ability to switch between tasks frequently.
• Answer general questions and direct callers to appropriate people.
• Friendly and polite voice and demeanor.
• Ability to operate in a team environment by communicating effectively.
• Moderate level of mechanical aptitude.
• Valid driver’s license with no significant violations or restrictions.
• Must be able to read, write, and speak English.

An Equal Opportunity Employer including Disabled/Veterans.