SSVF Case Manager

Adult-; Indianapolis (IN); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

29 Days of PTO

HRSA Loan Repayment eligibility

Health, dental, vision, retirement, &

401(k) match up to 5%

Life insurance

Mileage reimbursement

Resumo da oferta

Brightli is seeking an SSVF Case Manager in Indianapolis, IN to support veterans facing homelessness or housing instability. You will assess needs, provide engagement, and coordinate crisis intervention and referrals with partners to promote housing stability.

The role emphasizes evidence-based practices, collaborative teamwork, documentation, and adherence to program guidelines. Travel to partner sites may be required.

Qualificações

• Bachelor's degree in Social Work or a related field is required.
• Two years of experience working with individuals experiencing homelessness and mental health needs is required.
• Valid driver's license with clean driving record and automobile insurance required.

Responsabilidades

• Provide assessment and engagement with veterans experiencing or at risk of homelessness using evidence-based strategies.
• Deliver crisis intervention, safety planning, and coordinate emergency services when needed.
• Build and maintain partnerships with internal and external stakeholders to facilitate timely referrals and housing resources.
• Maintain accurate documentation and track grant-related activities in required systems.
• Coordinate community resources and referrals for housing, healthcare, benefits, and support services.
• Meet program performance metrics, maintain caseload, and participate in trainings.
• Travel as needed to community partners, housing sites, and veterans' locations.

Conhecimentos

Customer service

Relationship-building

Organizational skills

Time management

Verbal communication

Written communication

Travel

Formação académica

Bachelor's degree in Social Work or related field

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Job Description:SSVF Case ManagerJob Title: SSVF Case ManagerLocation: Indianapolis, INDepartment: Supportive Services for Veteran Families (SSVF)Employment Type: [Full-Time/Part-Time]Shift: Day ShiftJob SummaryAre you passionate about helping veterans overcome barriers to housing stability and achieve long-term independence? Join our team as an SSVF Case Manager and make a meaningful difference in the lives of veterans experiencing or at risk of homelessness.In this role, you will provide assessment, engagement, crisis intervention, and referrals to veterans who are experiencing or at risk of homelessness. You will work collaboratively with veterans, community partners, and internal teams to identify barriers, connect individuals with essential resources, and support their journey toward housing stability. You will also collaborate with Housing Coordinators to connect veterans with appropriate housing resources.The ideal candidate is compassionate, organized, and committed to serving vulnerable populations through evidence-based engagement practices, resource coordination, and effective case management.Position Perks & Benefits29 Days of PTOEligibility for HRSA Loan Repayment (eligibility requirements apply)Employee benefits package, including health, dental, vision, retirement, life insurance, and moreCompetitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employeesCompany-paid basic life insuranceEmergency Medical Leave ProgramFlexible Spending Accounts – healthcare and dependent child-careHealth & Wellness ProgramEmployee Assistance Program (EAP)Employee Discount ProgramMileage ReimbursementKey ResponsibilitiesProvide Assessment and Engagement: Conduct assessments and engage veterans experiencing or at risk of homelessness using evidence-based engagement and assessment strategies.Deliver Crisis Intervention Services: Assess immediate risks, develop safety plans, coordinate emergency services, report suspected abuse or neglect, and respond to other emergent situations.Build and Maintain Community Partnerships: Establish and maintain positive working relationships with internal departments, community organizations, funders, courts, and other stakeholders. Promote program awareness, facilitate timely referrals, and collaborate to support program goals.Maintain Accountability and Documentation: Complete documentation accurately and within established timelines, track grant-related activities, maintain ethical documentation practices, and demonstrate proficiency in required documentation systems.Coordinate Community Resources and Referrals: Connect veterans with appropriate community resources and service providers to address barriers to housing stability. Resources may include mental health services, substance use treatment, benefits and entitlements, supported employment, primary healthcare, housing assistance, and other supportive services.Meet Program Performance Metrics:Maintain an active caseload of 20–24 veterans.Attend and participate in 100% of required internal and external trainings.Participate in professional development opportunities to maintain proficiency in motivational interviewing, harm reduction, Housing First, stages of change, and other evidence-based practices.Maintain positive and collaborative working relationships with SSVF Housing Resource Officers (HROs), Adult & Child colleagues, and community partners.Meet all timeliness standards established by the SSVF grant.Perform other duties as assigned by Program Leadership.Education and/or Experience QualificationsBachelor's degree in Social Work or a related field.Minimum of two years of experience working with individuals experiencing homelessness, including individuals who may also have mental health needs.Required License/CertificationCurrent valid driver's license.Acceptable driving record.Current automobile insurance.Additional QualificationsAbility to work independently and manage responsibilities effectively.Strong customer service and relationship-building skills.Excellent organizational and time-management skills.Strong verbal and written communication skills.Proficiency in Microsoft Office applications.Ability and willingness to travel as needed.Ability to establish and maintain professional relationships with internal and external stakeholders.Commitment to maintaining confidentiality, ethical documentation practices, and professional standards.Supervisory RequirementsNone.Employment RequirementsSuccessful completion of required background checks, including criminal history, driving record, abuse and neglect registry, and fingerprint checks.Completion of New Hire Orientation at the beginning of employment.Completion of all required training, including Relias training, at the beginning of employment and annually thereafter.Maintenance of a valid driver's license, acceptable driving record, and current automobile insurance.Physical RequirementsADA Consideration – Sedentary Work:This position primarily involves sedentary work, requiring the ability to exert up to 10 pounds of force occasionally (up to one-third of the time) and/or a negligible amount of force frequently (one-third to two-thirds of the time) to lift, carry, push, pull, or otherwise move objects.The role requires repetitive hand, finger, and arm movements for typing and writing throughout the workday. Employees will primarily sit but may occasionally need to stand or walk for brief periods.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Adult & Child Health is a Smoke and Tobacco Free Workplace.