SSUSA Job #1099: DESKTOP SUPPORT SPECIALIST

Canon Solutions America; New York (NY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

A leading financial services client seeks a Desktop Support Specialist in New York City. This full-time position includes providing technical assistance and troubleshooting computer issues for users. With 3-5 years of desktop support experience and familiarity with MS Office and related technologies, you’ll play a crucial role in their technical support team.

Qualifications

• 3-5 years of providing desktop support in a corporate environment.
• Experience with MS Office, O365, Windows 10/11 and market data products.
• Ability to troubleshoot and follow defined escalation paths.

Responsibilities

• Provide technical assistance to computer system users.
• Resolve computer problems in person, via phone, or remotely.
• Assist in the use of computer hardware and software.

Skills

Technical Assistance

Troubleshooting

Problem Solving

Communication

Tools

MS Office Suite

O365

Windows 10/11

Bloomberg terminals

Tradeweb

Job description

SSUSA Job #1099: DESKTOP SUPPORT SPECIALIST

Job Description

DESKTOP SUPPORT SPECIALIST

One of our global financial clients is seeking a Desktop Support Specialist in their offices in New York City. This person will be a full-time permanent employee who is expected to be in the office 3 to 4 days per week. Only send your resume to us if you can work in the office in NYC 3-4 days per week.

RESPONSIBILITIES:

Provide technical assistance to computer system users. Answer questions or resolve computer problems fortheir users in person, via phone, or remotely to the user's computer. Will assist in the use of the computer hardwareand software, including printing and installation.

QUALIFICATIONS:

At least 3-5 years of providing desktop support in a corporate environment

You must have experience with the following: MS Office Suite, O365, Windows 10/11, Bloomberg terminals, Tradeweb, and other MarketData products

Identify, test, and install new network systems or upgrades to current systems, printers, software, or components

Follow defined escalation paths

Troubleshoot and be a problem solver

SEND YOUR RESUME TO [e-mail]

MENTION JOB 1099 IN THE SUBJECT BOX

Job Location
New York City-HYBRID

Position Type
Permanent

Salary Range
70-85k

Staffing Solutions USA 9 West Broad Street, Suite 320, Stamford, CT 06902 p: 212.972.5100 [e-mail]

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