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A global financial client is seeking a Desktop Support Specialist in New York City. The role involves providing technical assistance, maintaining desktop systems, and troubleshooting issues. This is a full-time, hybrid position requiring in-office work 3-4 days a week.
Job Description
DESKTOP SUPPORT SPECIALIST
One of our global financial clients is seeking a Desktop Support Specialist at their headquarters in New York City. This person will be a full-time permanent employee that is expected to be in the office 3 to 4 days per week. Only send your resume to us if you can work in the office 3-4 days per week.
RESPONSIBILITIES:
Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via phone, or remotely to the user's computer. May provide assistance concerning the use of the computer hardware and software, including printing and installation.
QUALIFICATIONS:
At least 2 years of providing desktop support in a corporate environment
Experience with the following applications: MS Office Suite, Anti-Virus Adobe software
Respond to telephone calls, emails, and personnel requests for technical support.
Maintains and supports desktop PCs, hardware, software, operating system, and printers.
Basic Networking and Connectivity troubleshooting
Relocate computers between offices
Identify, test, and install new network systems or upgrades to current systems, printers, software, or components
Follow defined escalation paths
Troubleshoot and be a problem solver
Oversee the daily performance of computer systems
SEND YOUR RESUME TO CLIFF@SSUSA.COM
MENTION JOB 1093 IN THE SUBJECT BOX
Job Location
New York City-HYBRID
Position Type
Permanent
Salary Range
65-70k
Staffing Solutions USA 9 West Broad Street, Suite 320, Stamford, CT 06902 p: 212.972.5100 info@ssusa.com
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