SRO Assistant Residential Services Coordinator

DePaul; City of Rochester (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Generous PTO & Paid Holidays

403B with Employer Match

Employee Assistance Program

Staff Recognition Program

Employee Discount Program

Job summary

DePaul's Halstead Square CR-SRO program seeks a passionate mental health professional to coordinate residential services for up to 7 residents. This role, supported by the Program Director, focuses on enhancing autonomy, quality of life, and recovery through comprehensive planning and coordinated care.

You will conduct ongoing plan reviews, maintain meticulous records, and liaise with clinical providers to ensure consistent, person-centered support and transportation arrangements as needed.

Qualifications

• Bachelor’s degree in a Human Services field.
• Associates degree in a Human Services field plus two years residential experience.
• High School diploma or GED plus four years full-time residential experience.
• Must have a clean New York State driving record and be at least 18 years old.

Responsibilities

• Develop the Residential Service Plan with the resident and support network.
• Provide teaching, monitoring and recovery oriented supports per OMH 595.
• Ensure comprehensive planning for admission, ongoing services, and discharge.
• Conduct quarterly reviews of the Residential Service Plan.
• Observe, monitor, and report resident behaviors and progress.
• Maintain resident files and medical records with timely progress notes.
• Schedule annual physicals, eye and dental appointments and arrange transportation.
• Collaborate with care providers and linkages (court, probation, etc.).
• Liaise monthly with the resident’s clinical provider for monitoring.
• Assist residents with planning purchases and fostering family/community ties.
• Assist Intake with tours and visits during admissions.

Education

Bachelor’s degree in a Human Services field

Associates degree in a Human Services field plus two years residential experience

High School diploma / GED plus four years full-time residential experience

Job description

Overview

Halstead Square, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program, is looking for a passionate mental health professional to join our team! With assistance from the Program Director, the Assistant Residential Services Coordinator assumes primary responsibility for performing and coordinating the services and functions necessary to enhance the resident’s autonomy, quality of life, and recovery process. Carries a caseload of no more than 7 residents.

Why work for DePaul?

• Make a positive difference in someone's life
• Supportive work environment
• We value diversity
• Opportunity for professional development and career advancement
• Excellent benefits and competitive wages (see below for details)
• The pay range for this position is $21.75 - $22.05/hour

Responsibilities

• With assistance from the Program Director, develops the overall Residential Service Plan with the resident and his or her support network by identifying the individual’s needs and desires in an effort to lead productive and fulfilling lives.
• Provide teaching, monitoring and recovery oriented supports in accordance with OMH 595 including the following rehabilitative services: Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management / Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, Symptom Management.
• With assistance from the Program Director, ensure that each resident receives comprehensive planning in a person-centered approach for; admission (including the completion of admission notes), on-going recovery-oriented services, and discharge. Ensure that each plan is complete and up to date in accordance with standards of practice and the New York State Office of Mental Health.
• With assistance from the Program Director, conducts quarterly reviews of the Residential Service Plan with the individual in an effort to ascertain the degree of progress and to make revisions when necessary.
• Observe, monitor, document, and report resident behaviors as well as their progress in accordance with agency standards.
• Maintain accurate and timely resident files, including the documentation of progress notes, the updating of service plans, the maintenance of psychiatric and medical records, as well as other pertinent information regarding the resident.
• Ensures that annual appointments for physicals, eye exams and dental appointments are scheduled. Ensures that transportation is arranged for these appointments (when appropriate). Follows proper guidelines when a resident chooses not to attend / follow through with medical appointment /recommendations.
• Works collaboratively with the resident’s community service providers to ensure continuity of care (care managers clinical, medical, educational, vocational, and entitlement specialists, etc.). Makes appropriate referrals to these services when needed. This also includes all mandated linkages (Mental Health court, AOT, probation, etc.)
• Serves as the key liaison between the resident and his / her clinical provider. Contacts the resident’s clinical provider at least monthly to ensure effective monitoring of the individual’s mental health and well‑being.
• Help residents to plan for the purchasing of clothes and other necessities.
• Works with residents to encourage a healthy connection with family and community ties and to develop new supports and interests.
• Works with the Intake Director to provide perspective residents with tours and lunch visits as part of the admission process.
• Respects and maintains resident confidentiality and demonstrates a caring, positive attitude toward all residents (as per respect policy), staff, guests, and service providers.
• Provide safe transporting of residents when needed.
• Follow all safety rules and regulations for self, residents, and staff.
• Performs any other duties necessary for the effective operation of the program.

Qualifications

Needs to meet one of the following three criteria:

• Bachelor’s degree in a Human Services field
• Associates degree in a Human Services field plus two (2) years residential experience
• High School diploma / GED plus four (4) years full-time residential experience

*In addition to the above criteria this position also requires a clean New York State driving record as outlined in DePaul’s personnel policy. Must be at least Eighteen (18) years of age.

Work Environment

The schedule for this position is: Tuesday-Saturday, 3pm-11:30pm.

Benefits

This position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B with Employer Match, robust Employee Assistant Program, Staff Recognition Program and Employee Discount Program.

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.