SRL Manager

SureWerx; Deer Park (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

SureWerx USA Inc. is seeking an experienced SRL Manager to lead the self-retracting lifeline production team and Authorized Service Center activities at our Deer Park, TX facility.

You will oversee daily assembly, inspection, repair, and recertification operations to ensure safety, quality, and on‑time delivery. You will translate schedules into labor targets, coach staff, and collaborate with Quality and Engineering on root cause analysis and process improvements while maintaining ERP

Qualifications

• Five or more years in manufacturing, assembly, repair, or service operations.
• At least two years of leadership experience.
• Ability to interpret bills of material, routings, drawings, procedures, and inspection requirements.
• Working knowledge of ERP systems and production reporting.
• Strong leadership, communication, prioritization, coaching, and problem‑solving skills.

Responsibilities

• Lead daily SRL assembly, inspection, repair, recertification, and Authorized Service Center activities.
• Translate production schedules into labor assignments, daily output targets, and clear execution priorities.
• Manage staffing, attendance, cross‑training, skills certification, performance coaching, and employee development.
• Ensure work is performed according to approved bills of material, routings, drawings, specifications, work instructions, and inspection requirements.
• Manage service‑center turnaround times, documentation accuracy, unit traceability, work status, and the timely closure of service orders.

Skills

Leadership

Production planning

Quality control

Root-cause analysis

Communication

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Microsoft Dynamics 365

ERP systems

Job description

Candidates must be located in the Deer Park, TX area or in commutable distance.

Must be able to work onsite Monday - Friday.

Applicants must have valid authorization to work in the United States for any employer and must not require, now or in the future, visa sponsorship or visa transfer.

Remote

1

SureWerx is a leading manufacturer of innovative safety, tool and equipment products and solutions.Since 1957, we’ve been trusted to keep all who use our products safe in even the most challenging environments.Today, our growing family of world-leading brands serves customers and partners across the U.S., Canada and Europe.

At SureWerx, you’ll have the opportunity to challenge yourself in a supportive, growth-oriented culture of industry leaders.You’ll help chart our future as we continue to expand into new products, services and markets.And we’ll invest in your career development, enabling you to grow and succeed.

SureWerx continues to grow, and as a result, we are looking for an experienced SRL Manager to lead our self-retracting lifeline (SRL) production team and Authorized Service Center (ASC) activities.

In this role, you will oversee daily assembly, inspection, repair and recertification operations while ensuring work is completed safely, efficiently, and in accordance with approved procedures and quality requirements.You will provide hands‑on leadership to the team, manage daily priorities, and collaborate with Quality, Engineering, and other operation partners to meet customer and site commitments.

Based at our manufacturing facility in Deer Park, TX, this is a full‑time, onsite position working Monday through Friday.

KEY RESPONSIBILITIES:

• Lead daily SRL assembly, inspection, repair, recertification, and Authorized Service Center activities.
• Translate production schedules into labor assignments, daily output targets, and clear execution priorities.
• Manage staffing, attendance, cross‑training, skills certification, performance coaching, and employee development.
• Ensure work is performed according to approved bills of material, routings, drawings, specifications, work instructions, and inspection requirements.
• Manage service‑center turnaround times, documentation accuracy, unit traceability, work status, and the timely closure of service orders.
• Review safety, quality, delivery, productivity, backlog, downtime, and material constraints during daily operating meetings.
• Maintain accurate Microsoft Dynamics 365 transactions, work‑order statuses, labor reporting, component consumption, and service records.
• Ensure nonconforming products are identified, segregated, and reported promptly.
• Support product investigations and corrective actions.
• Partner with Quality and Engineering on root‑cause analysis, procedure changes, production trials, and recurring issue resolution.
• Drive continuous improvement in safety, workflow, standard work, ergonomics, first‑pass yield, and labor efficiency.
• Identify and elevate safety, quality, material, equipment, or capacity risks and recommend clear recovery actions.
• Ensure daily operations support product conformity, delivery performance, service responsiveness, and operational efficiency.

QUALIFICATIONS:

Required Experience

• High school diploma or equivalent.
• Five or more years of experience in manufacturing, assembly, repair, or service operations.
• At least two years of leadership experience.
• Ability to interpret bills of material, routings, drawings, procedures, specifications, and inspection requirements.
• Working knowledge of ERP systems, production reporting, quality systems, and root‑cause problem‑solving.
• Strong leadership, communication, prioritization, coaching, and problem‑solving skills.
• Understanding of workplace safety requirements, quality‑control principles, and continuous improvement methods

Preferred Experience

• Associate or bachelor’s degree in operations, business, engineering, or a related field.
• Experience using Microsoft Dynamics 365.

SureWerx USA Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at SureWerx are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SureWerx will not tolerate discrimination or harassment based on any of these characteristics.

Applicants must have valid authorization to work in the United States for any employer and must not require, now or in the future, visa sponsorship or visa transfer.

WE STRIVE TO THE BEST GLOBAL LEAD IN SAFETY INNOVATION.

BE SMART. BE SAFE. BE SURE.

WE STRIVE TO THE BEST GLOBAL LEAD IN SAFETY INNOVATION.