SRE / Observability Engineer

FIRSTNET GLOBAL LLC; Irving (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

FIRSTNET GLOBAL LLC in Irving, TX is seeking an SRE/Observability Engineer to establish monitoring, logging, alerting, and operational visibility for the VMware-to-OpenShift migration program. You will provide migration telemetry, detect health issues early, and generate evidence for migration acceptance.

You will instrument OpenShift clusters, configure Prometheus and Grafana, define SLOs, build dashboards, and collaborate with platform, migration, storage, and network teams to support platform

Qualifications

• Experience in SRE, observability, or infrastructure monitoring.
• Hands-on OpenShift monitoring experience.
• Knowledge of KubeVirt and Kubernetes events.
• Experience with Prometheus and Grafana.
• Familiarity with logging and alerting platforms including Alertmanager.
• Understanding of SLOs, capacity analysis, and incident triage.
• Experience monitoring VM availability, storage, network health, and data-transfer performance.
• Strong troubleshooting and log/metrics analysis skills.
• Scripting and automation experience.
• Ability to develop operational dashboards and monitoring reports.

Responsibilities

• Instrument OpenShift clusters, KubeVirt, MTV, storage, and network components for monitoring.
• Configure and maintain Prometheus and Grafana monitoring.
• Implement alerts for migration failures, transfer throughput, capacity, node pressure, and VM availability.
• Monitor migration pipelines and identify performance bottlenecks.
• Collect and analyze logs, metrics, Kubernetes events, and relevant operational telemetry.
• Support incident triage and root-cause analysis for migration and infrastructure issues.
• Define and monitor SLOs and relevant operational indicators.
• Build dashboards for migration progress, infrastructure health, and workload availability.
• Automate monitoring, reporting, and evidence collection where appropriate.
• Provide technical acceptance evidence and operational handover documentation.
• Collaborate with platform, migration, storage, and network engineering teams.
• Support platform foundation, pilot migrations, production migration waves, and hypercare.

Skills

SRE

Observability

Troubleshooting

Scripting & automation

Dashboarding

Tools

Prometheus

Grafana

Alertmanager

KubeVirt

OpenShift

Kubernetes

Job description

SRE / Observability Engineer

Location: Irving, TX

Program: Platform Diversification / VMware to OpenShift Virtualization Migration

Job Summary

We are looking for an SRE / Observability Engineer to establish monitoring, logging, alerting, and operational visibility for the VMware-to-OpenShift Virtualization migration program. The engineer will provide migration telemetry, detect infrastructure and VM health issues early, support rapid fault isolation, and generate technical evidence for migration acceptance.

Key Responsibilities

• Instrument OpenShift clusters, KubeVirt, MTV, storage, and network components for monitoring.
• Configure and maintain Prometheus and Grafana monitoring.
• Implement alerts for migration failures, transfer throughput, capacity, node pressure, and VM availability.
• Monitor migration pipelines and identify performance bottlenecks.
• Collect and analyze logs, metrics, Kubernetes events, and relevant operational telemetry.
• Support incident triage and root-cause analysis for migration and infrastructure issues.
• Define and monitor service-level objectives (SLOs) and relevant operational indicators.
• Build dashboards for migration progress, infrastructure health, and workload availability.
• Automate monitoring, reporting, and evidence collection where appropriate.
• Provide technical acceptance evidence and operational handover documentation.
• Collaborate with platform, migration, storage, and network engineering teams.
• Support platform foundation, pilot migrations, production migration waves, and hypercare.

Required Technical Skills

• Experience with SRE, observability, or infrastructure monitoring.
• Hands-on experience with Red Hat OpenShift monitoring.
• Knowledge of KubeVirt and Kubernetes events.
• Experience with Prometheus and Grafana.
• Familiarity with logging and alerting platforms, including Alertmanager.
• Understanding of SLOs, capacity analysis, and incident triage.
• Experience monitoring VM availability, storage, network health, and data-transfer performance.
• Strong troubleshooting and log/metrics analysis skills.
• Scripting and automation experience.
• Ability to develop operational dashboards and monitoring reports.

Lifecycle Participation

Platform foundation, pilot migration,all migration waves, hypercare, and steady-state operational handover.

Benefits

• 401(k)
• Company parties
• Competitive salary