SRE: Monitoring, Observability & Performance Engineer

AAR; Chicago (IL); On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

AAR is seeking a Site Reliability and Performance Engineer based at our Wood Dale HQ, with a planned move to the Merchandise Mart in Chicago in early 2027. You will design and maintain monitoring and observability solutions, partnering with IT teams to ensure reliable, scalable systems across infrastructure and applications.

Responsibilities include developing strategy, deploying tools, and delivering end-to-end observability dashboards and reports.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years in IT monitoring and observability administration, engineering, or support.
• Strong knowledge of monitoring and observability tools and platforms.
• Experience with Linux, Windows, Azure, networking, databases, and web platforms.
• Strong scripting with Python, Bash, and Ansible.

Responsibilities

• Develop and maintain the organization’s monitoring and observability strategy, standards, and best practices.
• Design, deploy, and manage monitoring platforms and related tools.
• Collect, analyze, and visualize metrics, logs, traces, and events for end-to-end observability across infrastructure and apps.
• Build and maintain dashboards, alerts, and reports for IT teams.
• Improve performance, reliability, scalability, and operational maturity of systems and apps.
• Plan capacity for future growth to avoid performance degradation.
• Collaborate with development teams to improve services through testing and release procedures.
• Troubleshoot and resolve issues involving app performance and observability tools.
• Provide guidance on effective use of monitoring/observability solutions and standardize usage.
• Research emerging technologies in app performance and observability.

Skills

Observability

Monitoring

Scripting

Education

Bachelor's degree in computer science / information systems

Tools

Python

Bash

Ansible

New Relic Platform

Job description

AAR is seeking a Site Reliability and Performance Engineer based at our Wood Dale HQ, with a planned move to the Merchandise Mart in Chicago in early 2027. You will design and maintain monitoring and observability solutions, partnering with IT teams to ensure reliable, scalable systems across infrastructure and applications.

Responsibilities include developing strategy, deploying tools, and delivering end-to-end observability dashboards and reports.