SRE Engineer: AI‑Driven Reliability & Automation

ICE; Atlanta (GA); On-site; USD 140,000 - 210,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Site Reliability Engineer to join our 24x7 production environment, driving automation, observability, and reliability improvements across ICE's platforms.

You will mentor junior engineers, lead small projects, and collaborate with product and engineering teams to deliver high‑quality releases with operational rigor. The role emphasizes proactive monitoring, automated tests and deployments, and building health checks and AI-assisted diagnostics to

Qualifications

• 3+ years in site reliability, production engineering, or software operations.
• Strong technical skills with initiative and delivery.
• Excellent teamwork and mentoring abilities.

Responsibilities

• Troubleshoot and perform root-cause analysis to improve availability, performance, and security.
• Collaborate with Product/Engineering to plan and deploy releases with quality gates.
• Design and evolve shared services for platform teams.
• Build proactive monitoring, alerts, and self-healing automation.
• Lead smaller projects and mentor junior SREs.

Skills

SRE experience

Automation

Observability

Incident response

Mentoring

Team collaboration

Education

Bachelor's degree in CS/Engineering

Tools

Terraform

Chef

Ansible

Rundeck

Jenkins

AWS CloudWatch

Grafana

OpenTelemetry

Alloy

PagerDuty

BigPanda

Splunk

Job description

Intercontinental Exchange, Inc. is seeking a Site Reliability Engineer to join our 24x7 production environment, driving automation, observability, and reliability improvements across ICE's platforms.

You will mentor junior engineers, lead small projects, and collaborate with product and engineering teams to deliver high‑quality releases with operational rigor. The role emphasizes proactive monitoring, automated tests and deployments, and building health checks and AI-assisted diagnostics to