SRE Azure Cloud

DMS Vision Inc; Pleasanton (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

DMS Vision Inc is seeking a hands-on Senior Site Reliability Engineer (SRE) to ensure reliability, availability, performance, and operational stability of customer-facing Azure-based microservices. The role emphasizes Stage/Production deployments, monitoring, and proactive issue resolution.

The ideal candidate will have strong cloud operations experience, Kubernetes (AKS), and advanced observability expertise with Grafana, Prometheus, Graylog, and Application Insights.

Qualifications

• Senior SRE hands-on with Stage/Production deployments.
• Strong cloud ops experience for Azure-based microservices.
• Proficient in observability platforms and troubleshooting.
• Experience in incident management and customer escalation handling.

Responsibilities

• Manage Stage and Production environments and deployments.
• Build and maintain dashboards, alerts, and monitoring solutions.
• Lead incident response and conduct RCA with preventive actions.
• Coordinate with Engineering, Product, and Support during major incidents.

Skills

Azure SRE

Azure AKS

Observability

Incident management

On-call

Tools

Grafana

Prometheus

Graylog

Azure Monitor

Application Insights

Job description

Position: SRE Azure Cloud-12+ Year exp required

Onsite in Pleasanton CA - F2F Interview required

Please share local profiles as there might be F2F round as well.

JD for SRE onsite

Ideal Candidate: A hands-on Senior SRE with expertise in Stage/Production deployments, Azure-based microservices, observability (Grafana, Prometheus, Graylog, Azure Monitor), troubleshooting using Application Insights, database operations, and customer escalation management, focused on maintaining highly reliable and available production services.

Position Summary

We are seeking a highly skilled Senior Site Reliability Engineer (SRE) to ensure the reliability, availability, performance, and operational stability of customer-facing applications and services. This role is focused on Stage/Production deployments, Monitoring & Observability, Troubleshooting, Incident Management, and Customer Escalation support across Azure-based microservices environments.

The ideal candidate will possess strong experience in cloud operations, microservices, production support, deployment automation, observability platforms, and database troubleshooting, with a proven ability to rapidly diagnose and resolve complex production issues.

Key Responsibilities

Production & Stage Operations

• Manage and support Stage and Production environments.
• Execute application, infrastructure, configuration, and database deployments.
• Validate releases, perform health checks, and coordinate rollback activities.
• Support change management and production readiness reviews.

Monitoring & Observability

• Build and maintain dashboards, alerts, and monitoring solutions.
• Monitor application, infrastructure, and database health using logs, metrics, traces, and telemetry.
• Improve observability coverage and reduce alert noise.
• Proactively identify reliability and performance issues before customer impact.

Troubleshooting & Incident Response

• Troubleshoot software, infrastructure, configuration, deployment, and database-related issues.
• Lead incident response activities and production recovery efforts.
• Perform root cause analysis (RCA) and implement preventive actions.
• Develop operational runbooks and troubleshooting documentation.

Customer Escalation Management

• Investigate and resolve customer-reported production issues.
• Act as a technical lead during high-priority incidents.
• Partner with Engineering, Product, and Customer Support teams to drive issue resolution.
• Provide timely communication and status updates during major incidents.

Required Technical Skills

Cloud & Infrastructure

• Microsoft Azure
• Azure Kubernetes Service (AKS)
• Azure Virtual Machines
• App Services
• Azure Storage
• Azure Networking
• Application Gateway
• Azure Key Vault

Microservices & Containerization

• Kubernetes
• Docker
• Helm Charts
• Microservices Architecture
• REST APIs
• Event-Driven Architecture
• Distributed Systems Troubleshooting

CI/CD & DevOps

• Azure DevOps Pipelines
• Bitbucket
• Git
• Helm-based Deployments
• CI/CD Release Management
• Deployment Automation

Monitoring & Observability

• Grafana
• Prometheus
• Graylog
• Azure Monitor
• Application Insights
• Log Analytics
• Alerting & Dashboard Management
• Distributed Tracing
• SLI/SLO Monitoring

Troubleshooting Expertise

• Application Performance Issues
• Production Incident Management
• Configuration & Environment Issues
• Deployment Failures & Rollbacks
• Kubernetes & Container Troubleshooting
• Network & Connectivity Issues
• Root Cause Analysis (RCA)

Databases

• Azure SQL / SQL Server
• PostgreSQL / MySQL
• Cosmos DB
• Redis
• Query Performance Tuning
• Database Monitoring
• Backup & Recovery

Automation & Scripting

• PowerShell
• Python
• Bash

Preferred Experience

• Supporting enterprise SaaS applications in Production environments.
• Azure-based microservices platforms running on AKS.
• Customer-facing production support and escalation management.
• 24x7 on-call and incident response environments.
• Site Reliability Engineering (SRE) best practices including SLIs, SLOs, MTTR, and service availability management.

Key Competencies

• Strong troubleshooting and analytical skills.
• Production support and incident management expertise.
• Customer-first mindset.
• Excellent communication and stakeholder management.
• Ability to perform effectively during critical outages and high-severity incidents.
• Continuous improvement and automation mindset.