Sr. Workers Compensation Claims Adjuster

Acrisure; Washington; Remote; USD 95,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with immediate vesting

HSAs and FSAs

Paid time off and holidays

Calm app subscription

Employee discounts

Job summary

Acrisure is seeking a Workers’ Compensation Claims Adjuster who can work remotely with an active California Adjuster license. The role emphasizes thorough investigation, timely claim handling, and regulatory compliance, supporting a dedicated account across the U.S.

market. The candidate should have 5+ years of WC claims experience, CA certification, and strong communication, analytical, and organizational skills.

Qualifications

• 5+ years of experience handling workers’ compensation claims.
• Current California Adjuster Certification.
• Familiarity with state workers’ compensation laws and regulations.
• Strong customer service, verbal and written communications, time management, and organizational skills.
• Excellent attention to detail and ability to work independently.
• Strong knowledge of computers and software.

Responsibilities

• Assess coverage and review claims for investigations, action plans, evaluation, fraud, and claim resolution.
• Gather information (reports, policies, releases, statements) for investigations.
• Analyze liability and assess exposure; determine reserves.
• Manage claims from inception to resolution and communicate with supervisor for cases beyond authority.
• Ensure accurate and timely claim payments; comply with state and company procedures.
• Maintain diary tracking progress on all claims.
• Oversee litigation coordination with defense team.
• Determine liability for permanent disability and cost mitigation.

Skills

Experience handling WC claims

Customer service

Verbal communication

Written communication

Time management

Organizational skills

Independent work

Computer/Software proficiency

Job description

Job Description

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

The Workers’ Compensation Claims Adjuster must be knowledgeable of the California Labor Code and administration of claims.

It is the responsibility of a Workers’ Compensation Claims Adjuster to receive and organize all documents related to the employee and the injury to make a determination regarding the claim. The Claims Adjuster is responsible for the prompt and efficient examination and investigation of claims. Workers’ Compensation Claims Adjusters abide by company guidelines when making claim determinations.

This is a remote opportunity that requires an active California Adjuster license supporting a dedicated account.

Responsibilities:

• Assess coverage and review claims for purposes of investigations, action plans, evaluation, fraud, and claim resolution.
• Complete quality investigations by gathering pertinent information. Reviews and evaluates coverage and/or liability. Secures necessary information (i.e., reports, policies, releases, statements, or other documents) in the investigation of claims.
• Conduct a thorough analysis of liability and continually assess exposure and evaluate for accurate reserves.
• Works toward the resolution of claims files and takes full charge of claim from inception to resolution.
• Will affect settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.
• Ensures that claims payments calculated accurately and are issued in a timely and accurate manner.
• Ensures compliance of claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.
• Maintains a diary to follow claim progress on all claims.
• Determine liability for permanent disability, mitigation of costs and resolution of claim.
• Oversee litigation and coordination of claim with defense team.

Qualifications:

• 5+ years of experience handling workers’ compensation claims.
• Current California Adjuster Certification.
• Familiarity with state workers’ compensation laws and regulations
• Candidates will be required to have strong skills in customer service, verbal and written communications, time management, and organizational skills.
• Excellent attention to detail.
• Must demonstrate an ability to work independently.
• Must demonstrate a strong knowledge of computers and software.

#LI-DL1

#LI-On-Site

Pay Details:

The base compensation range for this position is $95,000 - $115,000. This range reflects Acrisure’s good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.