Sr. Director, Software Engineering - B2B

AXS; San Francisco (CA); On-site; USD 261,000 - 290,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401k with employer match

Paid holidays, vacation & sick time

Parental leave

Life insurance

Job summary

AXS, a subsidiary of AEG, seeks a Sr. Director of Engineering to lead a high-growth team building next-gen B2B tools for live event management.

You will partner with product, set technical direction, and drive architectural decisions to scale our platform for fans and clients worldwide.

Qualifications

• 7+ years of technical and management leadership experience.
• 10+ years of hands-on experience designing and building software platforms.
• Experience coding in .NET or Node.js.
• Experience with CI/CD environments.
• Experience deploying to cloud environments.
• Experience with logging, monitoring, and alerting practices.

Responsibilities

• Lead a team of high-caliber engineers: hiring, developing people, and fostering growth.
• Own development of event configuration tools enabling lifecycle management of events.
• Partner with product to shape product direction from roadmap to architecture.
• Set technical direction, derisk large initiatives, and plan sequencing of work.
• Scale the platform to meet rapid demand with high reliability and performance.
• Make sound architectural decisions across a broad surface and align the team with shifting priorities.
• Develop engineers and senior ICs to grow the next layer of leadership.

Skills

C#.NET

Node.js

CI/CD

Cloud

Logging/Monitoring

Education

BS in Computer Science

Job description

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

About The Role

We're looking for a Sr. Director of Engineering to lead and grow the team behind AX's next generation of B2B tools. You will lead the team on a multi- year journey building best in class application that enables our live event customers to create, configure, sell, and manage events

You'll partner closely with your product counterpart to shape both the direction of the product and the underlying technology that makes it possible; sequencing the work, derisking the hard problems, and making the architectural calls that serve fans and clients at scale. This is a high-growth, fast-paced charter: the demands on the platform are growing quickly, and your job is to build the team and the systems to stay ahead of that demand.

Just as importantly, you'll grow the people under you — developing engineers and emerging leaders so the team's bench deepens as the charter expands. This is a hands on position where you will drive results through small teams of highly capable people and through leveraging AI to scale yourself and your teams.

Responsibilities

• Lead a team of high-caliber engineers: owning hiring, the development of your people, and a culture where strong engineers do their best work and stay
• Own the development efforts behind the AXS's event configuration tools that enable event sponsors to create and manage events through their entire lifecycle
• Partner deeply with your product counterpart to shape the direction of the product and the underlying technology, from roadmap through architecture
• Set technical direction and bring clarity to a fast-moving, high-growth charter: sequencing the work and derisking large initiatives
• Scale the platform to meet rapidly growing demand while holding a high bar on reliability, performance, and quality
• Make sound architectural decisions across a broad surface and keep the team aligned as priorities shift
• Grow the next layer of engineering leadership by developing engineers and senior ICs so the team can take on more

You may be a good fit if you

• Have 7+ years of technical and management leadership experience
• Have 10+ years of hands-on experience designing and building software platforms
• Have experience coding in .NET or Node.js
• Have worked in a continuous integration and continuous delivery (CI/CD) environment
• Have experience working with and deploying to cloud environments
• Have experience with logging, monitoring, and alerting tools and best practices
• Hold a BS in Computer Science or equivalent practical experience
• Communicate clearly, build trust with product and cross-functional partners, and keep stakeholders aligned through ambiguity
• Are currently using AI tools to scale

Strong candidates may also have experience with

• Containers and container orchestration
• AWS or comparable cloud-native architecture at scale
• Marketplace, payments, or third-party integration systems
• High-throughput, high-availability consumer-facing platforms

At AXS, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Pay Scale

$261,000 – $290,000

Bonus

This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time

We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings. Currently, full time employees are eligible for these benefits on the first day of employment.

• Employer does not offer work visa sponsorship for this position.

What's in it for You?

• Extraordinary People – we're not kidding!
• Meaningful Mission– Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

More about AXS

AXS, a subsidiary of AEG, sells millions of tickets each year for 1600+ premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Headquartered in Downtown Los Angeles, California, AXS employs more than 900 professionals in multiple locations worldwide. In each location you'll find a team of dedicated, diverse employees (we've dubbed ourselves "Fanatix") who create groundbreaking products and services in a fun, fast-paced environment.

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you're excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

Equal Employment Opportunity & Fair Chance Statement

We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance. We are committed to providing a fair and equitable hiring process for all applicants.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.