Sr Warehouse Associate (Vending)

Kids for the Future; Garland (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Collectivus Holdings in Garland, TX seeks a Senior Warehouse Associate - Vending to service and manage vending machine routes, ensuring inventory accuracy and machine uptime.

The role emphasizes replenishment, merchandising, basic field repairs, and maintaining strong venue relationships while upholding safety standards and operational discipline.

Qualifications

• 2+ years of experience in route operations, merchandising, vending, or related fields.
• Valid driver’s license with a clean driving record.
• MVR reviewed during hiring and periodically.
• Proficient with inventory tracking software on mobile devices.
• Excellent customer service and communication skills.
• Strong attention to detail and organization.
• Ability to work independently and manage a daily service route.
• Ability to lift, move, and carry up to 50 pounds.
• Basic diagnostic and light mechanical troubleshooting in the field.
• Strong computer/mobile technology skills for inventory tracking and route management.

Responsibilities

• Execute service routes and maintain replenishment cadence across customer locations.
• Restock vending machines with correct products and quantities based on inventory needs.
• Monitor stock levels to ensure product availability and minimize outs.
• Enter and maintain accurate inventory, replenishment, pricing, and service records.
• Transport and manage inventory between vending locations, warehouses, and storage areas.
• Conduct inventory verification and audits to maintain accuracy and reduce shrink.
• Serve as the primary point of contact for assigned venues and maintain professional relationships.
• Deliver excellent customer service and represent the company positively during site visits.
• Communicate proactively regarding operational issues, requests, or improvements.
• Escalate recurring concerns or service disruptions appropriately.
• Maintain clean, organized vending machines and company vehicles.
• Perform basic diagnostics and light mechanical repairs in the field.
• Coordinate escalation of complex repairs with technical support.
• Ensure machines align with approved product assortment, pricing, and planograms.
• Verify pricing updates and product placement with system requirements.
• Maintain machine appearance and merchandising standards.

Skills

2+ years experience

Driver's license

MVR checks

Inventory tracking

Customer service

Attention to detail

Independent work

Lifting up to 50 pounds

Field diagnostics

Route management

Job description

• Location 1617 Kings Road,Garland, TX, 75042,United States
• Job Category Warehouse, Vending

As part of our interview process and our commitment to building high-performing teams, we’ve partnered with The Culture Index Program to better understand work styles and team dynamics. To support this process, we kindly ask you to complete a brief survey as part of the application process when submitting your profile. It should take no more than 7 minutes, and there are no right or wrong answers. We appreciate your participation and look forward to learning more about how you might fit within our team!

Collectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.

Job Title: Senior Warehouse Associate - Vending

Job Location: Garland, TX

Reports To: Warehouse Supervisor

The Senior Warehouse Associate - Vending is responsible for servicing and managing assigned vending machine routes to deliver an exceptional customer and venue experience. This role owns replenishment, inventory accuracy, machine presentation, light field repairs, and day-to-day venue relationships.

Success in this role requires strong accountability, attention to detail, customer service, operational discipline, and a high degree of trustworthiness. This individual serves as the face of the business in the field and is responsible for maintaining machine uptime, inventory integrity, and positive client relationships.

Responsibilities

Route Operations & Inventory Management

• Execute assigned service routes and maintain scheduled replenishment cadence across customer locations.
• Restock vending machines with the correct products and quantities based on inventory needs, sales performance, and established replenishment plans.
• Monitor stock levels to ensure product availability and minimize out-of-stock conditions.
• Enter and maintain accurate inventory, replenishment, pricing, and service records within the company’s management software.
• Transport and manage inventory efficiently between vending locations, warehouses, and storage areas.
• Conduct inventory verification and audits to maintain accuracy and reduce shrink.

Venue & Customer Relationship Management

• Serve as the primary point of contact for assigned venues and maintain professional working relationships.
• Deliver excellent customer service and represent the company positively during all site visits.
• Communicate proactively regarding operational issues, requests, or improvement opportunities.
• Escalate recurring concerns or service disruptions appropriately.

Machine Maintenance & Merchandising

• Maintain clean, organized, and fully operational vending machines and company vehicles at all times.
• Perform basic diagnostics and light mechanical repairs in the field, including replacing minor components and troubleshooting machine functionality.
• Coordinate escalation of complex repairs requiring additional technical support.
• Ensure machines align with approved product assortment, pricing, and planograms.
• Verify pricing updates and product placement match management system requirements.
• Maintain machine appearance and merchandising standards.

Compliance, Safety & Accountability

• Operate company vehicles safely and in compliance with company policies and local regulations.
• Maintain accurate service logs and route documentation.
• Protect company inventory, assets, and customer property.
• Follow all company safety procedures and operational guidelines.
• Support emergency service and maintenance needs when required.

Schedule

This position supports customer locations and typically requires 35–45 hours per week, Monday through Friday.

Work schedules generally fall between 6:00 AM and 4:00 PM with flexibility based on route assignments and customer requirements. Early morning starts may be required depending on route and location needs.

Qualifications

• Valid driver’s license with a clean driving record.
• Ability to meet company's driving eligibility requirements.
• Motor Vehicle Records (MVR) will be reviewed during hiring and monitored periodically (minimum quarterly) as a condition of continued eligibility.
• 2+ years of experience in route operations, merchandising, delivery, vending, field service, retail operations, maintenance, or customer-facing environments preferred.
• Basic diagnostic and light mechanical troubleshooting skills.
• Strong computer and mobile technology skills for inventory tracking and route management.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage a daily service route.
• Ability to lift, move, and carry up to 50 pounds consistently.

Additional Requirements

• Ability to pass a background check and drug screening, where permitted by law.
• Ability to maintain a satisfactory Motor Vehicle Report (MVR).
• Flexibility to provide on-call support for emergency maintenance and repair needs.
• Reliable transportation to and from assigned work locations.

Success Measures

• Route completion and service reliability
• Inventory accuracy and shrink performance
• Machine uptime and operational readiness
• Venue satisfaction and retention
• Revenue growth and machine performance
• Compliance with safety and driving standards