Sr. Vice President, People & Capability, HR Products and AI

MasterCard; Purchase (NY); On-site; USD 150,000 - 230,000; Full time

Job summary

An established industry player is looking for a dynamic leader to drive the implementation of innovative HR technology products and AI strategies. This pivotal role involves collaborating closely with HR leadership and business units to enhance employee experiences through data-driven solutions. The ideal candidate will thrive in complex environments, demonstrating a passion for transformation and inclusivity. If you are ready to make a significant impact and elevate employee performance through effective product management and strategic vision, this opportunity is perfect for you.

Qualifications

• Experience leading large-scale HR or technology programs in complex environments.
• Ability to lead without hierarchical authority and create clarity through teamwork.

Responsibilities

• Own the implementation of P&C Products and AI vision, developing strategies and driving execution.
• Lead P&C business transformation initiatives and manage relationships with engineering.

Skills

Leadership in HR Programs

Product Management

Project Management

Design Thinking

Stakeholder Management

Problem-Solving

Job description

Job Title:

Sr. Vice President, People & Capability, HR Products and AI

Overview:

As part of the Global People Operations & Insights team, Mastercard is seeking a leader to enable and implement the end-to-end P&C Technology Products, Transformation, and AI strategy for the company. This role involves working closely with HR Leadership, COEs, GBSC, TECH, the Chief Data and AI Office, and business units to gather insights and improve moments that matter for employees.

The ideal candidate is passionate about scaling technology products and transformation approaches in people practices. They thrive in complex environments, are inclusive, empathetic, and committed to data-driven decisions that enhance employee experience. They understand how to define strategy and design solutions that deliver impact at scale through elegant technology, leveraging their expertise in end-to-end people processes to drive productivity, elevate employee experience, and increase performance.

Role:

1. Own the implementation of Mastercard's P&C Products, Transformation, and AI vision, developing strategies, roadmaps, and driving execution.
2. Define, implement, and scale product strategies across the employee lifecycle, ensuring a connected experience across P&C and adjacent spaces.
3. Partner with Experience Owners and enable them to understand and utilize the right tools and capabilities.
4. Establish a feedback system with employees and stakeholders to ensure transparency and operational excellence in technology lifecycle management.
5. Lead the team and manage relationships with the engineering organization to ensure timely and quality technology implementation.
6. Manage the vendor license budget for all P&C tools.
7. Lead P&C business transformation initiatives.
8. Define and embed the P&C AI Strategy across all people processes, ensuring governance and collaboration with relevant offices and partners.

All About You: Qualifications

• Experience leading large-scale HR or technology programs in complex, matrixed environments.
• Ability to lead without hierarchical authority, creating clarity and success through teamwork.
• Skill in balancing stakeholder needs while maintaining program vision and goals.
• Proven track record in product management, influencing, project management, and problem-solving.
• Experience with design thinking methods.

Mastercard is an inclusive employer, considering applicants regardless of gender, identity, sexual orientation, race, ethnicity, disability, or veteran status. For accommodations, contact [e-mail]. All activities involving access to Mastercard assets require adherence to security policies, confidentiality, and reporting of security violations.