Sr. UX Designer , AWS Security, Search, Observability & Governance

SupportFinity™; Boston (MA); On-site; USD 137,800 - 186,400; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision benefits

401(k) matching

Paid time off and parental leave

Job summary

Amazon Web Services (AWS) is seeking a Sr. UX Designer to help shape security experiences in an agentic-first world. You will work full-time within a builder pod, collaborating closely with engineers and security professionals on design solutions that enhance workflows across AWS and multi-cloud environments.

The ideal candidate will have over 7 years of design experience, strong prototyping skills in React and TypeScript, and a portfolio demonstrating user-centered solutions. Join us to impact the security operations for millions of customers!

Qualifications

• 7+ years of design experience.
• Strong online portfolio or samples demonstrating user-centered design solutions.

Responsibilities

• Design end‑to‑end experiences for security workflows.
• Prototype in code alongside engineers.
• Conduct research with security practitioners.

Skills

User-centered design

Prototyping

React

TypeScript

Research synthesis

Education

7+ years of design experience

Job description

Sr. UX Designer, AWS Security, Search, Observability & Governance

Amazon Web Services (AWS)

Job type: Full-time. Experience level: Advanced (5-10 years)

Job Description

We’re looking for a designer to join the AWS Security portfolio (GuardDuty, Security Hub, Inspector, and related services) and help define what security experiences look like in an agentic-first world. You’ll be embedded full‑time in a builder pod alongside engineers, working on problems that span threat detection, investigation, posture management, and remediation across AWS and multi‑cloud environments.

This role does not focus on hand‑off Figma files; instead, you will prototype in code, ship alongside engineers, and iterate directly with security practitioners who operate under real pressure. If you’re energized by complex, high‑stakes domains and want to shape how millions of customers stay secure, this is the role.

Responsibilities

• Design end‑to‑end experiences for security workflows—from alert triage through investigation to remediation—across the console, IDE, and agentic interfaces.
• Define interaction models for agentic security capabilities, determining when the agent acts autonomously, when it surfaces recommendations, and how practitioners stay in control.
• Work embedded in a builder pod (engineering, PM, science) with 100% allocation to your product area, avoiding context switching across unrelated projects.
• Prototype in code (React/TypeScript) alongside engineers, not just in design tools.
• Design across the portfolio arc, stitching detection → posture → investigation → response into a coherent multi‑cloud experience.
• Conduct and synthesize research with security practitioners (SOC analysts, security engineers, CISOs) to ground design decisions in real workflows.
• Contribute to front‑end engineering when it accelerates shipping.

A Day in the Life

You start the morning reviewing a GuardDuty finding that came in overnight—a customer's EC2 instance communicating with a known C2 server. Your pod is building an agentic workflow that auto‑triages findings like this, and you design the moment where the agent recommends isolating the instance and asks the analyst to confirm. You sketch two interaction variants in Figma, then jump into the React prototype to wire up the confirmation flow against real sample data. By lunch, you’re in a design review with your pod’s engineers debating whether the agent should surface CloudTrail context inline or link out—pulling up research from a SOC analyst interview last week to settle it. In the afternoon, you pair with a front‑end engineer to polish the investigation timeline component that stitches GuardDuty findings with Security Hub posture data. You push a PR. Before the end of day, you join a 30‑minute session with a customer's security team to walk through their current incident response workflow—the gaps they describe will shape next sprint’s design direction.

About the Team

The SOGS Design and Research team shapes experiences across AWS Security, Search, Observability, and Governance—helping developers, SREs, and platform teams understand and operate complex cloud systems. The team operates through experience builder pods, where designers partner closely with product and engineering to own outcomes end‑to‑end, from problem framing through shipped experiences. We focus on simplifying complex operational workflows, designing AI‑assisted and agentic interactions, and creating scalable experience patterns that work across console and off‑console surfaces. Our culture emphasizes craft, customer obsession, and experimentation. Designers here influence product direction, work on critical infrastructure used globally, and help define the future of AI‑native cloud operations.

Qualifications

• Basic Qualifications: 7+ years of design experience.
• Preferred Qualifications: An online portfolio or samples of work on your resume, demonstrating experience creating end‑to‑end, user‑centered design solutions and patterns across desktop and mobile devices.

Legal & Equal Opportunity Statement

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits & Compensation

Amazon offers comprehensive benefits including medical, dental, vision, prescription, Basic Life & AD&D insurance, optional supplemental life plans, Employee Assistance Program, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Your package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. For more information, visit https://amazon.jobs/en/benefits.

Compensation ranges:
USA, CA, Santa Clara: $156,400.00 – $211,600.00 USD annually.
USA, MA, Boston: $137,800.00 – $186,400.00 USD annually.
USA, NY, New York: $155,400.00 – $210,300.00 USD annually.
USA, WA, Bellevue: $137,800.00 – $186,400.00 USD annually.