Sr UX Designer

HMH; Boston (MA); On-site; USD 90,000 - 109,000; Full time

Job summary

HMH seeks a Senior UX Designer to independently lead complex UX problems from framing through delivery, owning end-to-end workflows and ensuring accessible, high-quality experiences. You will mentor other designers and collaborate across disciplines to advance the UX practice.

You will apply knowledge of U.S. K-12 education, partner with Product and Engineering, and design within established systems to ship impactful features for learners and educators.

Qualifications

• Experience leading complex UX problems from framing to delivery.
• Ability to synthesize user evidence, product strategy, business context and technical constraints.
• Strong understanding of U.S. K-12 education contexts and educator needs.
• Ability to explore multiple solution paths and communicate tradeoffs.

Responsibilities

• Independently own complex features and end-to-end workflows from problem framing through implementation.
• Synthesize user evidence, product strategy, business context, and technical constraints to identify root problems and define experience direction.
• Apply understanding of U.S. K-12 education and educator needs to inform design decisions.
• Explore multiple solution paths, communicate tradeoffs, and connect tactical decisions to the broader product ecosystem.
• Partner with UX Research to challenge assumptions and improve decisions.
• Design intuitive workflows and information architecture with accessible UI.

Skills

UX design

User research

Cross-functional collaboration

Mentorship

Tools

Figma

Prototyping tools

Job description

HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and school districts to uncover solutions that unlock students' potential and extend teachers' capabilities.

HMH serves more than 50 million students and 4 million educators in 150 countries. For more information, visit www.hmhco.com

Position Overview

We are seeking an experienced Senior UX Designer to independently lead complex UX problems from framing through delivery. In this role, you will connect user evidence, U.S. K-12 education context, product strategy, and technical constraints to create high-quality, accessible experiences. You will own complex features and end-to-end workflows, determine the right design approach, explore multiple solutions, and make thoughtful tradeoffs as work moves from discovery through implementation.

As a senior individual contributor, you will operate with significant autonomy while collaborating across disciplines, mentoring other designers, and contributing to the continued evolution of our UX practice.

Key Responsibilities

Lead Complex UX Work

• Independently own complex features and end-to-end workflows from problem framing through implementation.
• Synthesize user evidence, product strategy, business context, and technical constraints to identify root problems and define experience direction.
• Apply an understanding of U.S. K-12 education and the needs of educators, students, and administrators to design decisions.
• Explore multiple solution paths, communicate tradeoffs, and connect tactical decisions to the broader product ecosystem.
• Partner with UX Research and use qualitative and quantitative evidence to challenge assumptions, reduce risk, and improve decisions.

Deliver High-Quality Design

• Design intuitive workflows that reduce friction and account for system states, permissions, errors, edge cases, and varying user needs.
• Create effective information architecture, interaction models, wireframes, prototypes, and high-quality UI appropriate to the problem.
• Use prototypes strategically to explore ideas, align teams, validate solutions, and reduce implementation risk.
• Champion accessible and inclusive design practices aligned with WCAG and established HMH standards.
• Work effectively within established design systems, identifying when to reuse, adapt, or contribute new scalable patterns.
• Partner closely with Engineering to communicate design intent and maintain quality through implementation.

Collaborate and Influence

• Build trusted partnerships with Product, Engineering, Research, Curriculum, Data, and other stakeholders.
• Clarify goals, uncover assumptions, reconcile competing inputs, and advocate for user needs using evidence and clear design rationale.
• Facilitate workshops, critiques, and decision-making conversations that move teams through ambiguity.
• Communicate complex design concepts, tradeoffs, and recommendations clearly to technical and non-technical audiences.
• Collaborate effectively across distributed teams, cultures, disciplines, and time zones.

Drive Outcomes and Grow the Practice

• Drive work through successful delivery while managing dependencies, changing requirements, and competing constraints.
• Maintain a high bar for quality while focusing on meaningful user and product outcomes.
• Use approved AI and emerging design tools thoughtfully to accelerate exploration, synthesis, prototyping, and production while applying appropriate human judgment.
• Provide thoughtful feedback and mentorship to other designers and contribute to shared

Compensation

Salary Range: $90,000 - $109,000

The Information Technology organization is transforming to realize our mission: Become a leader in HMH's digital transformation, and as a strategic partner, innovate and deliver highest value, competitive advantage solutions across all corporate and business functions. Our ambition is to be a digital leader through innovation and develop and deliver leading edge technology such as robotic process automation and artificial intelligence to solve some of HMH's greatest operational business challenges. Our professionals will have business relevant skills to connect our HMH partners to technologies that propel the businesses to deliver the greatest value for HMH and our customers.

We are building a team of IT professionals with an insatiable appetite to learn, a relentless focus on customer service, a technological curiosity toward future possibilities, and a creativity in solving business challenges with leading technologies. Our team will find ways to work together, create a sense of community where it's safe to take risks and learn together, develop our careers, and all have an opportunity to work on new technologies. We will work together, learn together and have fun together. As a team, we will lead HMH's digital transformation.