Sr. Trade Corrections Professional

Ameriprise Financial; Charlotte (NC); Hybrid; USD 44,000 - 67,000; Full time

Job summary

Ameriprise Financial is seeking a Trade Corrections Processor based in Charlotte, NC. You will analyze and correct entries across mutual funds, securities, and other products, ensuring compliance and timely resolution.

You will collaborate with internal and external partners to investigate issues and maintain accurate ledgers. The role requires attention to detail, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or GED required; post-secondary education may supplement.
• Experience in operations or customer service preferred.
• Strong attention to detail and accuracy in high-volume processing.
• Ability to research and resolve problems and communicate with partners.

Responsibilities

• Resolve trade correction cases promptly and accurately.
• Analyze account activity to identify causes of errors.
• Collaborate with internal/external partners to research and resolve issues.
• Identify root causes and support process improvements.

Skills

Attention to detail

Research and problem-solving

Multitasking

Strong communication

Education

High school diploma or GED

Tools

Thomson

BETA

COLA

APL

Nice

DocX

Job description

About Our CompanyWe’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.Job DescriptionProcess trade corrections. Analyze and correct entries for various product types, including mutual funds, securities, cash, bonds, and managed accounts, through various internal processing systems. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.Key Responsibilities- Responsible for timely and accurate resolution of trade correction cases. Analyze account activity, determine cause of error and take appropriate action to correct trading activity.- Work with both internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Provide support to other team members as necessary.- Identify root cause of trade correction errors and provide solutions as appropriate. Conduct trend reporting and participate in problem solving sessions for continuous process improvements.Required Qualifications- Education: High school or GED*Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications foreducation and experience- Previous operations, processing or customer service experience.- Strong attention to detail, including demonstrated ability to meet accuracy standards in a high-volume processing situation.- Ability to research and resolve problems.- Demonstrated ability to manage multiple priorities in a fast-paced, results driven, transaction based environment.- Ability to effectively and professionally communicate with internal business partners and advisors.Preferred Qualifications- Trading activity expertise.- Understanding of Thomson, BETA, COLA, APL, and various other internal systems (Nice, DocX).Visa SponsorshipApplicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).In-Office CollaborationWe are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.Base Pay SalaryThe base salary is $44,400-66,600 and maybe vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 40Full-Time/Part-TimeFull timeExempt/Non-ExemptNon-ExemptJob Family GroupBusiness Support & OperationsLine of BusinessCLEAR ClearingAmeriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.