Sr. Trade Compliance Manager

Oticon, Inc; Franklin Township (NJ); On-site; USD 122,000 - 135,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescriptions coverage

401(k) with company match

Life insurance

Disability insurance

HSA/FSA benefits

Pet insurance

Job summary

Demant seeks a Senior Trade Compliance Manager to lead the US trade compliance program, ensuring adherence to US Customs regulations and optimizing duties. The role partners with Finance, Legal, and Operations to mitigate regulatory risks and improve processes.

The ideal candidate has a US Customs Broker License, 7+ years in trade compliance, and strong leadership and communication skills to advise executives and implement risk-based strategies.

Qualifications

• Bachelor's degree required in a related field.
• 7+ years of progressive experience in trade compliance management.
• US Customs Broker License required.
• Strong knowledge of US customs regs, HTS classification and origin rules.
• Experience with CTPAT, audits, and CBP interactions.
• Experience supporting global/multi-region operations.

Responsibilities

• Develop, implement, and maintain the company’s US trade compliance program.
• Partner with internal teams to promote compliance and deliver trade compliance training.
• Monitor regulatory changes and communicate updates to stakeholders.
• Advise senior leadership on trade compliance risks and mitigation strategies.
• Lead CTPAT compliance program including risk assessments and audits.
• Ensure accurate HTSUS classification and origin determinations for imports.
• Manage ACE portal activity and CBP communications.
• Oversee customs entry reviews, audits, and corrective actions.
• Conduct internal audits and remediation of compliance gaps.
• Stay current on international trade developments and risk.

Skills

U.S. Customs Broker License

Trade compliance leadership

HTSUS classification knowledge

Regulatory risk management

CTPAT program management

Audits & CBP interactions

Cross-functional collaboration

Regulatory communication

Executive presentation

Education

Bachelor's degree in business, supply chain, international trade, law or related field

Job description

Overview

The Senior Trade Compliance Manager is responsible for leading and continuously improving Demant's U.S. trade compliance program, ensuring adherence to all applicable US Customs, and trade regulations while supporting the organization's business objectives and supply chain operations. As the company's subject matter expert in US trade compliance, this role provides strategic guidance on customs regulations, tariff management, and duty optimization opportunities.

The position partners closely with Operation's teams, Finance, Legal across Demant to proactively identify and mitigate regulatory risks, strengthen compliance controls, and integrate trade compliance requirements into key business processes. The Senior Trade Compliance Manager serves as the primary liaison with U.S. Customs and Border Protection (CBP), oversees customs audits and compliance programs including CTPAT, and drives initiatives that enhance compliance, operational efficiency, and cost optimization across the organization.

Responsibilities

• Develop, implement, and maintain Demant's trade compliance program ensuring policies, procedures, and internal controls are in line with US Customs regulations
• Proactively collaborate with internal teams to promote compliance and ensure it aligns with business needs - Develop and deliver trade compliance training for key functional teams
• Monitor regulatory changes and assess business impact; communicate updates to relevant stakeholders.
• Serve as the primary advisor to senior leadership on trade compliance risks, regulatory developments, and mitigation strategies
• Lead and oversee the CTPAT (Customs Trade Partnership Against Terrorism) compliance program, including risk assessments, security protocols, audit readiness, and continuous improvement initiatives to ensure adherence to U.S. Customs and Border Protection requirements.
• Ensure all imports are accurately classified under the Harmonized Tariff Schedule of the United States (HTSUS)
• Maintain the Company's database of applicable classifications under the HTSUS and country of origin of the Company's imported merchandise
• Monitor incoming shipments for US trade compliance issues and assist Supply Chain and/or Procurement teams as necessary.
• Review and respond to all inquiries and communications from CBP.
• Manage ACE portal activity, including monitoring entries, reviewing reports, maintaining required records, and ensuring timely follow-up on CBP communications and compliance-related actions.
• Oversee customs entry reviews, audits, and corrective actions to ensure compliance with CBP and other authorities.
• Conduct periodic internal audits and risk assessments of trade compliance processes to ensure that the Company remains in compliance with applicable statutes and regulations.
• Identify and remediate compliance gaps, including leading corrective and preventive action plans.
• Remain current and knowledgeable of developing issues in international trade affairs.
• Lead the annual trade compliance risk assessment process and establish strategic priorities to address identified risks
• Present compliance performance, emerging risks, and mitigation plans to executive leadership on a regular basis
• Perform regular duty saving initiatives such as Free Trade Agreements (FTA), duty drawback, reconciliation, and tariff mitigation strategies.
• Partner with Supply Chain and Finance to quantify financial impact and ensure alignment with business objectives.

Qualifications

• * Bachelor's degree in business, Supply Chain, International Trade, Law, or related field.
• * 7+ years of progressive experience in trade compliance management
• * US Customs Broker License is required
• * Strong working knowledge of U.S. customs regulations, HTS classification, valuation, country of origin, and import compliance
• * Experience managing CTPAT, audits, and Customs interactions
• * Experience supporting global or multi region operations (e.g., Canada, EU, Mexico, APAC).
• * Proven experience leading audits, compliance programs, and cross functional initiatives.
• * Regulatory expertise and risk based decision making
• * Strong analytical and problem solving skills with attention to detail
• * Ability to manage multiple priorities in a fast paced and dynamic environment
• * Ability to work cross functionally and excellent stakeholder management skills
• * Excellent leadership, communication, and presentation skills.
• * Ability to communicate complex issues, risks and opportunities in easily understood and concise manner, with specific and complete information

Company Values

• We Create Trust - We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.
• We are Team Players - We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.
• We Create Innovative Solutions - We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.
• We Apply a Can-do attitude - We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.

What we have to offer

• Medical, dental, prescription, and vision benefits
• 24/7 virtual medical care
• Employee Assistance Program for you and your family
• 401(k) with company match
• Company-paid life insurance
• Supplemental insurance for yourself, your spouse/partner, and your children
• Short-term and long-term disability insurance
• Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care
• Pet Insurance
• Commuter accounts

The Company is an Equal Opportunity / Affinity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

The pay range for this position is expected to be between $122000 to $135000 per year; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.