Sr TPA Firm Account Manager

Principal Financial Group; Des Moines (IA); On-site; USD 100,000 - 183,000; Full time

Job summary

Join a leading financial group as a Sr TPA Firm Account Manager, where you'll enhance partnerships with TPA firms, drive revenue growth, and improve client retention. This role emphasizes strategic relationship management and operational efficiency, requiring strong leadership and communication skills. Be part of a collaborative team dedicated to delivering world-class service in the financial industry.

Benefits

Flexible Time Off

Pension Eligible

Qualifications

• 8+ years of related industry experience required.
• 5+ years of specific TPA firm level experience preferred.

Responsibilities

• Lead partnerships with key TPA firms to drive revenue growth.
• Develop strategic business plans with TPA Sales Directors.
• Serve as main contact for TPA firms, providing support.

Skills

Leadership

Negotiation

Presentation

Decision-Making

Organizational

Problem-Solving

Interpersonal

Analytical

Communication

Education

Bachelor's degree

Job description

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What You'll Do

We are seeking a Sr TPA Firm Account Manager to lead and strengthen partnerships with key Third Party Administrator (TPA) firms, including national-level partners. This role serves as the primary service liaison for assigned TPAs, focused on driving revenue growth, improving client retention, and enhancing operational efficiency and service experience across our block of unbundled retirement plan clients. The ideal candidate will advocate for TPA interests in internal initiatives and workgroups, while also delivering compelling presentations to both internal stakeholders and external partners.

Key Responsibilities

1. Strategic Relationship Management: Establish and maintain positive relationships with assigned TPA firms. Your efforts will focus on driving revenue growth, improving client retention, and enhancing operational efficiency.
2. Business Plan Development: Develop and implement strategic business plans in partnership with TPA Sales Directors. Responsible for identifying solutions that promote mutual growth, client retention, and profitability.
3. Service and Operations Support: Serve as the main service and operations contact for key TPA firms, providing proactive and responsive support. Educate TPA key decision-makers on our products, services, and value propositions to grow and retain business.
4. Advocate for TPA needs by collaborating with internal teams to identify and implement improvements for efficiency and relationship deepening.

Why Join Us?

At Principal Financial Group, we believe in encouraging a collaborative environment where your expertise and ideas are highly valued. You will play a meaningful role in crafting the future of our partnerships with TPA firms, contributing to our success and growth. Join us and be part of a team dedicated to delivering world-class service and creating lasting impacts in the financial industry. Your journey to an outstanding career starts here!

Who You Are

1. Education and Experience: Bachelor's degree or equivalent experience required, along with 8+ years of related industry experience. Knowledge of business unit and company products is preferred, with 5+ years of specific TPA firm level experience being advantageous.
2. Skills: Outstanding leadership, negotiation, presentation, decision-making, organizational, and problem-solving skills. Excellent interpersonal, analytical, and communication skills (both written and oral).
3. Travel: Some travel required, including overnight stays.

Salary Range Information

Targeted base salaries are reflected below. Non-sales roles may participate in bonus programs; sales roles are eligible for incentives and possibly bonuses, which can significantly increase total compensation based on performance. Actual salary will depend on location, experience, education, licensure, and skills, and will be finalized at offer.

Salary Range (Non-Exempt hourly / Exempt yearly):

$100,800 - $182,400 / year

Time Off Program

Flexible Time Off (FTO) allows salaried employees to take paid time off for vacation, personal matters, or short-term illness. No accrual or set number of days applies.

Pension Eligible

Yes

Additional Information

Work Authorization/Sponsorship

We are not considering candidates requiring immigration sponsorship now or in the future for work in the U.S. This includes F1-OPT, H-1B, TN, L-1, J-1, etc. For more details, see the provided links.

Investment Code of Ethics

Positions at Principal Global Investors require adherence to an Investment Code of Ethics related to conduct and personal trading activities.

Experience Principal

We value personal and professional connections, supporting our employees with comprehensive benefits aimed at their well-being. Learn more about our purpose, values, and benefits on our careers site.

Equal Opportunity Employer

All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Information

Applications are accepted for 3 days after the original posting date, with potential for reposting. Submit your application promptly.

Original Posting Date

5/13/2025

Most Recent Posting Date

5/13/2025