Sr Technology Analyst

Canadian Association of Virtual Assistants (CAVA); Washington (District of Columbia); On-site; USD 110,000 - 165,000; Full time

Benefits offered by this job

Next-day pay

Unlimited PTO

Health, Dental, Vision, Telemedicine,

Pet Insurance

401(k) with company match

Company-paid STD/LTD/Life

Free CAVA food

Casual work environment

Growth opportunities

Job summary

Canadian Association of Virtual Assistants (CAVA) in Washington, DC, is seeking a Senior Technical Analyst, Finance Systems, to enhance and support our finance platforms. You will own technical design, configuration, data integrity, and optimization across Accounting and FP&A, ensuring scalable, reliable systems aligned with business needs.

The ideal candidate brings deep experience in restaurant or hospitality finance environments, strong ERP and integration skills, and the ability to partner

Qualifications

• Bachelor’s degree or equivalent experience in IT, finance, or accounting.
• 5+ years with enterprise finance, ERP, financial planning, or related business applications.
• Experience with NetSuite ERP.
• Experience gathering requirements and translating needs into technology solutions.
• Experience supporting integrations, APIs, data mapping, testing, and issue resolution.
• Strong understanding of finance and accounting processes including GL, AP, AR, fixed assets, close, and reporting.
• Demonstrated experience working with cross-functional teams, vendors, and implementation partners.
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment.
• Position requires 4 days in office at our Washington DC or Plano TX headquarters.

Responsibilities

• Partner with Accounting & FP&A stakeholders to understand processes, pain points, and future-state requirements.
• Facilitate discovery sessions, document business requirements, and translate them into functional and technical specifications.
• Identify opportunities to simplify processes, reduce manual work, improve data quality, and strengthen controls.
• Serve as a subject matter expert for finance systems, integrations, reporting, and related business processes.
• Support process design across areas such as general ledger, accounts payable, accounts receivable, fixed assets, budgeting, forecasting, close, project accounting, etc.
• Support the implementation and optimization of ERP, project accounting, fixed assets, financial planning, and related finance applications.
• Participate in solution evaluation, fit-gap analysis, configuration, testing, data conversion, deployment, and post-production support.
• Work with implementation partners, contractors, managed service providers, and internal technology teams to deliver approved solutions.
• Develop process flows, data mappings, interface specifications, test scripts, training materials, and support documentation.
• Coordinate end-to-end testing, including integration, regression, user acceptance, and release testing.
• Support the transition from project delivery to sustainable operational support.
• Analyze and support integrations between finance systems and other platforms (POS, workforce, supply chain, banking, procurement, reporting, data warehouse).
• Partner with data and reporting teams to improve data availability, accuracy, timeliness, and usability.
• Support API-based integrations and data movement between operational systems and reporting platforms.

Skills

Analytical thinking

Communication

Problem solving

Organizational skills

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree

Tools

NetSuite ERP

SQL

REST APIs

Tableau Cloud

Databricks

Job description

At CAVA we lovewhat we do, and we try and make every day as fulfilling as the last. We make itdeliciously simple to eat well and feel good every day. We are guided by aMediterranean heritage that has been perfecting how to eat and live for fourthousand years. We prioritize authenticity, curiosity, and the pursuitofexcellence in everything we do. We are working towards something big, together.

We foster a culture built on five core values:

• GenerosityFirst, Always: Welead with kindness. Our best work happens when we act in service of others
• ConstantCuriosity: We are eager to learn,grow, and explore beyond the obvious

• Actwith Agility: We welcome change;it’s the only constant. We embrace, adjust, adapt
• Passionfor Positivity: Wegreet each day with warmth and possibility
• CollectiveAmbition: We have highaspirations that are achieved when we work together with a shared purpose

Senior Technical Analyst, FinanceSystems

Apart of our commitment to operational excellence, we are seeking a highlyskilled and experienced Senior Technical Analyst to enhance and supportour Finance systems. This key role is responsible for the technical design,configuration, data integrity, and optimization that support our Accounting andFinancial Planning & Analysis departments. This role will ensure theplatforms are scalable, reliable, and aligned with business needs.

Theideal candidate has strong experience in restaurant or hospitality industries, deepknowledge of financial systems, and the ability to partner effectively withbusiness stakeholders to translate operational requirements into scalabletechnical solutions. This role requires a blend of technical expertise,analytical thinking, and systems integration experience.

What You’ll Do:

Business Partnership and Requirements

• Partner with Accounting & FP&A businessstakeholders to understand processes, pain points, and future-state requirements.
• Facilitate discovery sessions, documentbusiness requirements, and translate them into functional and technicalspecifications.
• Identify opportunities to simplify processes,reduce manual work, improve data quality, and strengthen controls.
• Serve as a subject matter expert for financesystems, integrations, reporting, and related business processes.
• Support process design across areas such asgeneral ledger, accounts payable, accounts receivable, fixed assets, budgeting,forecasting, close, project accounting, etc.

Solution Delivery

• Supportthe implementation and optimization of ERP, project accounting, fixed assets,financial planning, and related finance applications.
• Participatein solution evaluation, fit-gap analysis, configuration, testing, dataconversion, deployment, and post-production support.
• Workwith implementation partners, contractors, managed service providers, andinternal technology teams to deliver approved solutions.
• Developprocess flows, data mappings, interface specifications, test scripts,training materials, and support documentation.
• Coordinateend-to-end testing, including integration, regression, user acceptance,and release testing.
• Supportthe transition from project delivery to sustainable operational support.

Integrations, Data, and Reporting

• Analyzeand support integrations between finance systems and other enterpriseplatforms, including point-of-sale, workforce management, supply chain,banking, procurement, reporting, and data warehouse solutions.
• Partnerwith data and reporting teams to improve financial data availability,accuracy, timeliness, and usability.
• SupportAPI-based integrations and reliable data movement between operationalsystems and reporting platforms.
• Investigatedata discrepancies and coordinate root-cause analysis across applicationsand integrations.
• Supportreporting improvements while maintaining appropriate separation betweensystems of record and systems of analysis.

Application Operations and Support

• Provideadvanced functional and technical support for finance applications.
• Monitorapplication performance, integrations, scheduled jobs, and criticalbusiness processes.
• Troubleshootproduction issues, identify root causes, and coordinate timely resolution.
• Manageincidents, defects, enhancements, and service requests through establishedsupport processes.
• Participatein release management, change control, environment management, andquarterly or periodic release testing.
• Maintainsystem documentation, configuration records, support procedures, andknowledge articles.

Controls, Security, and Compliance

• Supportapplication controls, access management, segregation of duties, auditrequirements, and financial data integrity.
• Partnerwith Finance and Internal Audit to address control gaps and supportremediation activities.
• Ensuresolutions follow CAVA’s technology, security, architecture, andchange-management standards.
• Participatein disaster recovery, business continuity, and operational risk activitiesas applicable.

Vendor and Stakeholder Management

• Coordinatewith software vendors and implementation partners to resolve issues anddeliver enhancements.
• Assistwith vendor meetings, issue escalation, roadmap discussions, and servicereviews.
• Trackproject deliverables, risks, dependencies, decisions, and action items.
• Communicateclearly with technical and non-technical audiences, including seniorbusiness stakeholders.

The Qualifications:

Required Qualifications

• Bachelor’sdegree in Information Technology, Computer Science, Business, Finance,Accounting, or a related field; equivalent experience may be considered.
• 5+years of experience supporting enterprise finance, ERP, financialplanning, or related business applications.
• Experiencewith NetSuite ERP required.
• Experiencegathering requirements, analyzing business processes, and translatingneeds into technology solutions.
• Experiencesupporting integrations, APIs, data mapping, testing, and issueresolution.
• Strongunderstanding of finance and accounting processes, including the generalledger, accounts payable, accounts receivable, fixed assets, period close,and financial reporting.
• Demonstratedexperience working with cross-functional teams, vendors, andimplementation partners.
• Stronganalytical, organizational, communication, and problem-solving skills.
• Abilityto manage multiple priorities in a fast-paced, growth-orientedenvironment.

• Position requires 4 days in office at our Washington DC or Plano TX headquarters.

Preferred Qualifications

• Experiencesupporting an ERP implementation, Finance Transformation program, or majorsystem modernization initiative.
• Experiencewith demand planning, or financial planning applications.
• Experiencesupporting restaurant, retail, hospitality, manufacturing, or othermulti-location environments.
• Familiaritywith Tableau Cloud, Databricks, reporting tools, and enterprise dataarchitecture.
• Experiencewith middleware, integration platforms, REST APIs, SQL, or other data andintegration technologies.
• Knowledgeof financial controls, SOX requirements, audit support, andsegregation-of-duties concepts.

Core Competencies

• Businessand technology partnership
• Financeand accounting systems expertise
• Requirementsand process analysis
• Solutiondelivery and systems integration
• Dataquality and analytical thinking
• Problemsolving and root-cause analysis
• Clearwritten and verbal communication
• Collaborationand stakeholder management
• Ownership,accountability, and continuous improvement

Physical Requirements:

• Ability to maintain stationary position to be able to operate acomputer and other office equipment
• Must be able to identify, analyze and assess details
• For certain positions, must be able to occasionally move ortransport items up to 50 pounds
• Ability to communicate with others and exchange informationaccurately and effectively
• Constantly positions self and move about to support ordinaryrestaurant or food production support or office operations, as applicable
• Ability to work in a constant state of alertness and in a safemanner

What We Offer:

• Competitivesalary, plus bonus and long-term incentives*
• Nextday pay!
• UnlimitedPTO, paid parental leave, plus paid opportunities to give back to thecommunity
• Health,Dental, Vision, Telemedicine, Pet Insurance plus more!
• 401kenrollment with CAVA contribution

• Company-paidSTD, LTD, Life and AD&D coverage for salaried positions*
• FreeCAVA food
• Casualwork environment
• Theopportunity to be on the ground floor of a rapidly growing brand

*Indicates qualifying eligible positions only

CAVA – Joining "a culture, not a concept"

As an equal opportunity employer, CAVA considers applicants forall positions without regard to race, color, sex, religion, national origin,disability, age, height, weight, marital status, sexual orientation, familialstatus, genetic information or any other characteristic or protected classes asdefined by federal, state, or local law.