Sr Technical Writer

Scientific Research Corporation; North Charleston (SC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

Scientific Research Corporation is seeking a senior technical writer to develop and maintain documentation for software and systems supporting government programs. You will gather information from engineers and subject-matter experts, produce architecture and user guides, and ensure compliance with scope, security, and accessibility requirements.

The role requires a Bachelor’s degree in a technical field, 5+ years of technical writing experience, and an active TS/SCI clearance with US

Qualifications

• Bachelor's degree in technical writing, communications, English, IT, CS, engineering, or related field.
• Five+ years of professional technical writing or documentation experience.
• Experience producing documentation for complex software/IT systems.
• Experience gathering information from developers, engineers, and subject matter experts.
• Strong understanding of the software development lifecycle and ability to document processes across requirements, design, development, testing, deployment, and maintenance.
• Excellent written, verbal, editing, proofreading, and organizational skills.
• Proficiency with Microsoft Word, PowerPoint, Excel, and Visio.

Responsibilities

• Develop, edit, and maintain technical documentation for software applications and supporting infrastructure.
• Create system and software architecture documentation and user guides.
• Prepare installation, deployment, and SOP documents.
• Translate complex concepts for both technical and non-technical audiences.
• Collaborate with cross-functional teams in Agile ceremonies.
• Review requirements and artifacts to identify documentation needs.
• Maintain documentation standards, templates, and quality control.
• Support software releases with release notes and deployment docs.

Skills

Technical writing

Documentation

SDLC knowledge

Education

Bachelor's degree in relevant field

Tools

Confluence

SharePoint

Git

GitHub

Jira

Job description

Description

• Developing, editing, and maintaining technical documentation for software applications, systems, interfaces, and supporting infrastructure
• Creating software and system documentation, including:
• System and software architecture documentation
• Software design and technical specifications
• User guides and administrator guides
• Installation, configuration, and deployment guides
• Standard operating procedures (SOPs)
• Application programming interface (API) documentation
• Release notes and change documentation
• Requirements and traceability documentation
• Test plans, test procedures, and test reports
• Operations and maintenance documentation
• Training and instructional materials
• Collaborating with developers, engineers, Scrum teams, product owners, business analysts, and subject-matter experts to gather and validate technical information
• Translating complex software and engineering concepts into documentation appropriate for both technical and non-technical audiences
• Participating in Agile ceremonies, sprint planning, backlog refinement, demonstrations, and retrospectives as appropriate
• Reviewing software requirements, user stories, acceptance criteria, architecture/design artifacts, source material, and technical specifications to identify documentation requirements
• Establishing and maintaining documentation standards, templates, style guides, and quality-control processes
• Ensuring documentation is accurate, consistent, complete, current, and compliant with applicable government and program requirements
• Tracking documentation changes using version-control and configuration-management processes
• Coordinating documentation reviews and incorporate feedback from technical teams, program management, and government stakeholders
• Supporting software releases by preparing release notes, deployment documentation, configuration information, and other required deliverables
• Working within collaborative documentation and development environments such as Confluence, SharePoint, Git, GitLab, GitHub, Jira, or similar tools.
• Maintaining documentation in accordance with applicable security, accessibility, records-management, and configuration-management requirements
• Identifying gaps, inconsistencies, and opportunities to improve existing technical documentation
• Providing status updates regarding documentation activities, risks, dependencies, and deliverables

#LI-LL1

Requirements

• Bachelor's degree in technical writing, communications, English, information technology, computer science, engineering, or a related field
  • equivalent professional experience may be considered in lieu of a degree
• Five or more years of professional technical writing or technical documentation experience, preferably supporting software development, information technology, engineering, or government programs
• Demonstrated experience producing technical documentation for complex software or IT systems
• Experience gathering technical information from software developers, engineers, system architects, and other subject-matter experts
• Strong understanding of the software development lifecycle and the ability to document processes across requirements, design, development, testing, deployment, and maintenance
• Demonstrated ability to analyze and communicate complex technical information clearly and accurately
• Excellent written, verbal, editing, proofreading, and organizational skills.
• Experience using Microsoft Office products, particularly Word, PowerPoint, Excel, and/or Visio
• Ability to manage multiple documentation assignments and competing priorities while meeting established deadlines
• Ability to work independently while effectively collaborating with cross-functional technical teams
• Must have Active TS/SCI clearance to start

Desired Skills

• Experience working in Agile, Scrum, DevSecOps, or continuous-delivery software development environments
• Familiarity with software development and engineering concepts, including:
• Experience documenting APIs using tools such as OpenAPI
• Experience preparing Contract Data Requirements List (CDRL) deliverables, monthly status reports, program management reviews, executive briefings, or similar contractual reporting
• Experience developing documentation within a version-controlled environment
• Familiarity with federal cybersecurity and compliance frameworks such as RMF
• Experience supporting documentation subject to formal configuration management, quality assurance, or government acceptance processes
• Experience developing documentation for mission-critical or highly regulated systems
• Experience creating diagrams, process flows, architecture diagrams, or other technical visuals using tools such as Visio, draw.io, or similar
• Experience developing end-user training materials, quick-reference guides, and instructional content
• Relevant professional certification in technical communication, Agile/Scrum, IT, cybersecurity, or a related discipline

Clearance Information

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE TOP SECRET / SCI LEVEL

Travel Requirements

• No travel required for this position

About Us

Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals with amounts increasing based on role and years of service, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

EEO

Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail] for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.