Sr. Technical WFM Consultant (Remote)

Mosaic Consulting Group; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Sr. Technical Consultant to enhance client experiences with UKG Pro WFM. This role involves integrating solutions, mentoring junior consultants, and ensuring project success through exceptional service. Join a dynamic team that values autonomy and offers a competitive salary with bonus potential. With a focus on professional growth and client satisfaction, this position is perfect for those passionate about technology and consulting. Be part of a company recognized for its commitment to excellence and a great workplace culture.

Benefits

Competitive salary

Bonus potential

Comprehensive benefits

PTO package

Autonomous project ownership

Qualifications

• 5+ years of experience in UKG Boomi Integration Development.
• Hands-on experience with UKG Pro WFM and SQL.

Responsibilities

• Provide consultative support to clients using UKG Pro WFM.
• Mentor Technical Consultants and manage project deliverables.

Skills

UKG Boomi Integration Development

Data Conversion

Database/SQL Development

Custom Application Development

Business Analysis

Quality Assurance

Testing

Education

Bachelor’s degree in computer science or related field

Tools

UKG Pro WFM

SQL

Job description

Job Category: Workforce Management Consulting

Based in Nashville, Tennessee, Mosaic Consulting Group helps businesses of all sizes and across all industries leverage their investment in UKG HCM & WFM Technologies. We are more than a consulting company; we are a highly skilled team delivering value and exceptional service to our clients. Every day we strive to live up to our promise: Make a difference and inspire confidence. Because of our dedication to client and team experience, we have been recognized on the Inc. 5000 list for 4 consecutive years and are certified as a Great Place to Work.

Due to our rapid growth, we are looking for a remote Sr. Technical Consultant to join our team. As a Sr. Technical Consultant, you would be a critical piece of our Mosaic team in supporting our clients with their UKG Pro WFM system. In this role, you would have a primary discipline of UKG Boomi Integration Development, while also supporting integration configuration in UKG Pro WFM.

What you’ll do:

• Provide a consultative approach by partnering with clients to produce exceptional results while building trust and commitment
• Mentor Technical Consultants through their first projects, and delegate solutioning as needed
• Build meaningful relationships with our clients and internal team members to provide technical knowledge of Boomi and UKG Pro WFM
• Review technical requirements to assess estimates to be used in Statements of Work for our clients
• Troubleshoot integrations to resolve client issues
• Model Mosaic’s customer service vision of Guide, Anticipate, Exceed

How you’ll be measured:

• Maintaining target utilization rate
• Maintaining Boomi Professional Developer Certification
• Completion of projects on time and on budget that meet the project’s requirements
• Mentoring Technical Consultants and delegating functional solutions to others
• Demonstrating excellent consulting skills, resulting in excellent CSAT scores, and strong customer retention.
• Managing day-to-day operational activities, including timekeeping and maintaining your book of business

What we offer you: Benefits & Culture

• An opportunity to autonomously own your projects and be the driving force through the implementation
• The ability to share your expertise to inspire confidence with our clients in using their UKG Pro system
• A competitive salary with bonus potential, and comprehensive benefits and PTO package

What makes you successful:

Need to haves:

• Bachelor’s degree in computer science/related field or equivalent work experience
• 5+ years of experience across the following disciplines: UKG Boomi Integration Development, Data Conversion, Database/SQL Development, Custom Application Development
• Hands-on experience with UKG Pro WFM
• Hands-on experience with UKG Boomi Integration Development
• Experience in business analysis, specification and requirement documentation, quality assurance, and testing

Nice to haves:

• Advanced knowledge of SQL
• UKG Pro or other Human Capital Management software experience

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.