Sr. Technical Program Manager, Trust & Safety

Tinder; Dallas (TX); Hybrid; USD 160,000 - 175,000; Full time

Job summary

Tinder is seeking a Senior Technical Program Manager (TPM) to enhance Trust & Safety initiatives. This hybrid role emphasizes strong cross-functional collaboration with Product, Engineering, and Analytics teams to maintain safety and operational excellence.

You will manage critical projects, integration of backend systems, and ensure the successful delivery of product enhancements. Ideal candidates have over 6 years of relevant experience and exceptional problem-solving abilities. Join us in our commitment to inclusion and diversity.

Qualifications

• 6+ years of experience in Technical Program Management, preferably in Trust & Safety.
• Hands-on experience with high-scale backend systems and managing technical dependencies.
• Expert-level proficiency in managing cross-functional projects using tools like Jira.

Responsibilities

• Support end-to-end delivery for safety product development and moderation operations.
• Establish standards for tracking product roadmap initiatives and findings.
• Coordinate abuse investigations and maintain visibility into progress.

Skills

Technical Program Management

Agile methodologies

Cross-functional collaboration

Jira

Problem-solving

Operational excellence

Job description

The Role:

At Tinder, Trust & Safety is foundational to what we do. As a Senior TPM, you will partner with Product, Engineering, Design, and Analytics, as well as cross‑functional stakeholders from Ops, Policy, and Legal to build and scale the infrastructure that keeps Tinder a safe place, protecting our members from bad actors, harassment, and fraud.

We are looking for a candidate who can synthesize fragmented threads and tasks, organize unstructured, ad‑hoc work, and respond to rapidly changing priorities. The ideal candidate will evaluate what’s working well from an execution standpoint and build on it, closing operational gaps and removing friction, while keeping all plates effortlessly spinning in the air.

Where You’ll Work:

This is a hybrid role and requires in‑office collaboration three days per week. The position is located in Los Angeles, CA, though we also have offices in San Francisco and Palo Alto.

In this role, you will:

• Support end‑to‑end delivery for critical initiatives across safety product development, account integrity and identity, anti‑abuse detection and mitigation, and moderation operations.
• Own operational structure and hygiene by establishing consistent standards for tracking product roadmap initiatives, investigation findings, mitigation tasks, and infrastructure adjustments.
• Partner with analysts, PMs, and engineers to coordinate the end‑to‑end lifecycle of abuse investigations—from initial detection through investigation, mitigation, and follow‑ups—maintaining organizational visibility into progress and status.
• Identify and coordinate inter‑team dependencies while driving launch readiness and rollouts. You will own strategic alignment with key team members, including creating plans, managing risks, and refining communication models to ensure successful delivery.
• Build and implement frameworks that drive operational excellence, systematically closing gaps and strengthening operational rhythms through subtle, high‑impact refinements that don’t disrupt the team’s high‑velocity culture.

You’ll need:

• 6+ years of experience in Technical Program Management, preferably within Trust & Safety, Integrity, or Security domains.
• Hands‑on experience with high‑scale backend systems, distributed architectures, and managing complex technical dependencies.
• Proven ability to seamlessly integrate into existing team workflows, building trust through collaboration.
• Demonstrated success in cultivating strong cross‑functional relationships and influencing outcomes in fast‑paced, ambiguous environments, driven by thoughtfulness, an entrepreneurial mindset, and persistent execution.
• Expert‑level proficiency in managing cross‑functional projects using tools like Jira.
• The ability to synthesize complex technical risks and architecture decisions into actionable insights for less‑technical stakeholders.
• Deep experience creating delivery plans (including identifying trade‑offs and managing risks), dependency maps, and release plans.
• Expertise in agile methodologies and a deep understanding of software development best practices.

Salary: $160,000 – $175,000 per year.

Commitment to Inclusion

At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace that welcomes people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences.