Sr. Technical Program Manager San Francisco, CA

UnitedMasters, LLC; San Francisco (CA); On-site; USD 160,000 - 190,000; Full time

Job summary

UnitedMasters is seeking a Senior Technical Program Manager to manage the portfolio of programs spanning engineering, product, design and cross-functional partners. You will drive roadmap delivery with limited supervision and influence technical decisions.

You will lead multiple work streams through the software development lifecycle, unblock blockers, coordinate dependencies, and communicate plans to technical and non-technical audiences. Prior TPM experience and Jira familiarity are required.

Qualifications

• 3+ years of experience as a technical program manager in a similarly sized company or industry.
• Experience launching user-facing technologies at a high quality bar.
• Experience managing stakeholders and cross-organizational dependencies.
• Proven track record of delivering product roadmaps with limited supervision.
• Experience using agile project management tools, such as Jira.

Responsibilities

• Lead the day-to-day program management of multiple work streams across the software development lifecycle, including product strategy, technical design, implementation, experimentation, and go-to-market (GTM).
• Ensure feature development tracks toward deliverables; proactively identify and resolve blockers, including dependencies on other teams.
• Manage cross-team dependencies across other scrum teams, strategic partners, Design, and QA.
• Drive alignment on commitments across multiple teams (Tech, Marketing, Business Development, QA) to achieve goals.
• Assist teams in getting back on track when deadlines are missed by creating and socializing new plans to ensure alignment across engineering teams and stakeholders.
• Serve as a reliable representative and point of contact for your vertical alongside the PM and EM.
• Bring structure to your workstreams by working through ambiguous situations, gathering appropriate stakeholders and owners to discuss issues, and pushing for solutions.
• Hold multiple teams accountable to their commitments, creating reasonable delivery timelines for upstream work (UX, PRD, Data Science) and downstream work (GTM).
• Manage, motivate, and hold accountable engineering leads and team members.
• Provide technical transparency through clear and concise summaries for the programs you own to a wide range of audiences, both technical and non-technical.

Skills

Program leadership

GenAI integration

Technical understanding

Communication

Cross-functional

Agile

Job description

UnitedMasters is building a marketplace that connects artists, brands and fans - empowering artists to earn and grow. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their master recording rights and up to 100% of royalties. Through the combination of UnitedMasters' music distribution platform and its deep ties to brands, UnitedMasters enables independent artists and change-makers to grow and earn unlike any other platform.

The UnitedMasters team is made up of musicians, marketers, engineers, and storytellers with backgrounds from YouTube, SoundCloud, Pandora, Facebook, Uber, Dropbox, Complex, VICE, and more. We work hand in hand with the award-winning creative teams that forge those innovative partnerships at Translation (our in-house creative advertising agency).

We are looking for a Senior Technical Program Manager to join UnitedMasters!

About This Role

As a Senior TPM at UnitedMasters, you'll manage the overarching portfolio of programs within your workstreams. You’ll have a large scope of responsibility and influence; partnering with Engineering Managers, Product Managers, UX Designers, as well as cross functional stakeholders in Marketing, Legal, Finance, etc. to build products that align with the organization’s goals. You'll understand technical concepts and meaningfully contribute to conversations about technical solutions while being responsible for delivering the roadmap with limited supervision. Key competencies for this role include: influencing and leadership, program planning, driving results, managing ambiguity, and ensuring accountability. This role requires five years of experience as a TPM in a similarly sized company or industry.

What You’ll Do

• Lead the day-to-day program management of multiple work streams across the software development lifecycle, including product strategy, technical design, implementation, experimentation, and go-to-market (GTM)
• Ensure feature development tracks toward deliverables; proactively identify and resolve blockers, including dependencies on other teams
• Manage cross-team dependencies across other scrum teams, strategic partners, Design, and QA
• Drive alignment on commitments across multiple teams (Tech, Marketing, Business Development, QA) to achieve goals
• Assist teams in getting back on track when deadlines are missed by creating and socializing new plans to ensure alignment across engineering teams and stakeholders
• Serve as a reliable representative and point of contact for your vertical alongside the PM and EM
• Bring structure to your workstreams by working through ambiguous situations, gathering appropriate stakeholders and owners to discuss issues, and pushing for solutions
• Hold multiple teams accountable to their commitments, creating reasonable delivery timelines for upstream work (UX, PRD, Data Science) and downstream work (GTM)
• Manage, motivate, and hold accountable engineering leads and team members
• Provide technical transparency through clear and concise summaries for the programs you own to a wide range of audiences, both technical and non-technical

Knowledge, Skills and Abilities

• Demonstrated understanding of established project management methodologies and tools to develop and execute product roadmaps
• Demonstrated ability to integrate GenAI tools into day-to-day program management, including generating AI-assisted first drafts of program artifacts, redesigning manual workflows into AI-first mechanisms, and synthesizing data signals to surface risks, decisions, and trade-offs
• Strong technical understanding that enables meaningful contribution to conversations about technical solutions
• Ability to balance shifting priorities and pivot when necessary
• Excellent communication (verbal and written), presentation, organizational, and planning skills
• Ability to influence, connect, and collaborate with a variety of groups and personalities, both technical and non-technical, at all levels of the organization
• Comfortable working in a fast-paced, ever-changing environment, and able to adapt to the needs and styles of other teams and organizations
• Self-starter with creative problem-solving skills and the ability to work with limited supervision

Minimum Qualifications

• 3+ years of experience as a technical program manager in a similarly sized company or industry
• Experience launching user-facing technologies at a high quality bar
• Experience managing stakeholders and cross-organizational dependencies
• Proven track record of delivering product roadmaps with limited supervision
• Experience using agile project management tools, such as Jira

Preferred Qualifications

• Adept at building relationships cross-functionally and gaining alignment with business partners
• Experience mentoring junior team members and/or cross-functional collaborators
• Broad understanding of the music technology space, with the ability to go deep into the details, to think big, and to roll up your sleeves

About UnitedMasters

UnitedMasters empowers brands and artists to forge authentic connections with audiences at scale by bringing together culture, technology and storytelling. UnitedMasters has taken the bold step of building a music distribution service that, radically, puts artists first - disrupting the legacy music business by letting up-and-coming artists distribute their music directly to fans through streaming services while maintaining ownership of their Masters and up to 100% of royalties. UnitedMasters has over 1.3 million artists on its platform and is growing rapidly. Brands like Diageo, Ally, and ESPN come to UnitedMasters to partner with these artists and play a role in moving culture forward. In the past year, UnitedMasters subscribers have grown rapidly. With $170M raised to date and valued at $550M, UnitedMasters is backed by Andreessen Horowitz, Apple, Alphabet (aka Google), and Disney amongst others.

Salary Hiring Range: $160,000 - $190,000 (SF)

As a company, we have a location-based strategy, which means the salary range could be lower or higher than this if the role is hired in another location. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide (e.g. bonus, stock options, 401(k) match, etc.)

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors.

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

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