Sr. Technical Program Manager, Alexa Connections

Amazon; Sunnyvale (CA); On-site; USD 171,000 - 231,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Sign-on bonus

Job summary

Amazon is seeking a senior program management leader in Sunnyvale, CA to drive communications initiatives across core teams and lead cross-functional programs with engineering, product, and UX partners. You will own roadmap prioritization and liaison activities for Alexa+ mechanisms, coordinating high-level stakeholder communications and release schedules.

Requirements include extensive experience with engineering teams, product/program management, and software development, with a track record

Qualifications

• 7+ years of working directly with engineering teams experience.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Lead Comms initiatives across sync, async, contacts management, device software and common services.
• Partner with engineering teams, leadership, product management, and UX to ensure we're building the best customer experience using innovative technologies.
• Serve as the POC for broader Alexa+ mechanisms like LRs, Deep Dives, Product Days
• Stakeholder management across Alexa and partner teams and manage executive level communications
• Lead the roadmap prioritization process
• Manage cross functional quality initiatives like CPDR deep dives and fixes
• Establish and improve processes for managing complex, cross-functional programs and coordinating release schedules

Skills

Engineering collaboration

Technical product/PM

Software development

Technical program management

Cross-functional program management

Tools

CPDR

Job description

Key job responsibilities

• Lead Comms initiatives across sync, async, contacts management, device software and common services.

• Partner with engineering teams, leadership, product management, and UX to ensure we're building the best customer experience using innovative technologies.

• Serve as the POC for broader Alexa+ mechanisms like LRs, Deep Dives, Product Days

• Stakeholder management across Alexa and partner teams and manage executive level communications

• Lead the roadmap prioritization process

• Manage cross functional quality initiatives like CPDR deep dives and fixes

• Establish and improve processes for managing complex, cross-functional programs and coordinating release schedules

Basic Qualifications

• 7+ years of working directly with engineering teams experience

• 5+ years of technical product or program management experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CA, Sunnyvale - 171,000.00 - 231,400.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually