Sr. Technical Program Manager

Amazon; Hawthorne (CA); On-site; USD 148,700 - 201,200; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Ring, headquartered under Amazon.com Services LLC, seeks a Senior Technical Program Manager in Hawthorne, CA to drive cross‑functional programs and scale Ring's business across sales channels and geographies.

You will own roadmaps, coordinate dependencies, budget resources, and ensure timely delivery while collaborating with senior product and engineering leaders to optimize processes and outcomes.

Qualifications

• 5+ years in technical product or program management.
• 7+ years collaborating with software engineering teams.
• 5+ years of technical program management with software engineering teams.
• Experience coordinating cross-functional release schedules.

Responsibilities

• Lead multiple cross-functional initiatives from initiation to delivery.
• Balance business needs with technical constraints and timelines.
• Collaborate with product and engineering to define near- and long-term roadmaps.
• Establish processes to improve teamwork, communication, and accountability across groups.
• Act as trusted advisor to product and engineering teams.

Skills

Program management

Engineering collaboration

Cross-functional release planning

KPIs / SLAs

Job description

Job ID: 10375156 | Amazon.com Services LLC

Ring is looking for a Sr. Technical Program Manager to deliver cross‑functional programs and lead the growth of business across multiple sales channels & geographies. In this role, you will be a highly visible leader that will own the communication, coordination, and execution full‑lifecycle programs. You will engage with senior product and engineering leaders to define and drive the execution of roadmaps, plan for dependencies, budget for and secure resources to ensure the meeting of agreed upon deliverables and timelines. You will define processes that improve teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.

Key Job Responsibilities

• Lead multiple, complex cross‑functional initiatives simultaneously from initiation through delivery. Anticipate bottlenecks, provide escalation management, and communicate status broadly across all levels.
• Make tradeoffs while balancing business needs with technical constraints.
• Work closely with product and engineering teams to define near‑term and long‑term product roadmap.
• Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles, and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time.
• Serve as a trusted advisor to product and engineering team.

Basic Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.

Preferred Qualifications

• Experience defining KPI's/SLA's used to drive multi‑million dollar businesses and reporting to senior leadership.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully to ensure exceptional customer service; and following all federal, state, and local laws and company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Location: USA, CA, Hawthorne

Base Salary Range: $148,700.00 – $201,200.00 USD annually.

Benefits include health insurance, 401(k) matching, paid time off, and parental leave. Learn more at https://amazon.jobs/en/benefits.

Last updated: July 17, 2026